Assistant Food and Beverage Manager

Luxury Family Hotels; Brockenhurst; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Birthday holiday

Early Pay

Cycle to work

Life assurance

Enhanced maternity/paternity

Volunteer day

Staff hotel discounts

Job summary

Luxury Family Hotels is seeking an Assistant Food & Beverage Manager for New Park Manor in the New Forest. You will support the restaurant management, lead a team, take and deliver guest orders, and ensure service excellence in a brand-new, premium environment.

The role is permanent, 45 hours per week (incl. weekends) with an annual salary of £35,000 plus service charge and benefits. A great opportunity to shape guest experiences within a family-friendly hotel group.

Qualifications

• Experience supervising staff in a restaurant or hospitality setting.
• Strong leadership and people skills for team development.
• Knowledge of current industry trends and food safety standards.
• Ability to multitask and thrive in a fast-paced family environment.
• Attention to detail and commitment to guest service.

Responsibilities

• Assist in day-to-day restaurant operations.
• supervise and train staff to deliver exceptional service.
• Collaborate with kitchen team for timely, accurate food prep.
• Handle guest enquiries, complaints and feedback professionally.
• Manage inventory, orders and stock levels.
• Ensure health and safety regulations and standards.
• Assist development and execution of marketing/promotional strategies.
• Monitor financial performance and assist budget management.

Skills

Supervisory experience

Leadership

Multitasking

Food safety knowledge

Attention to detail

Flexibility for weekends/evenings/hols

Job description

Contract: Permanent
Salary: £35,000 per annum plus service charge and benefits

About Us:

Part of the Luxury Family Hotel Group, New Park Manor is in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, and relax in the spa, allowing our guests to reconnect with nature and each other, and as for our team? We are dedicated to creating an inspiring space that is fun, all-inclusive, professional, and rewarding – just as a career in hospitality should be!

Position Overview:

We are now seeking a talented and dedicated Assistant Food & Beverage Manager to join the team. This is a fantastic opportunity for a visionary individual to set their own standards within a brand new beautiful environment.

Your role will involve supporting the management team in day-to-day operations of the restaurant, encouraging your team members, taking and delivering guests orders, anticipating guests needs and always going the extra mile.

If you have a passion for delivering exceptional guest experiences, we want to hear from you!

This a permanent role, at 45 hours per week (including weekends), with an annual salary of £35,000, plus generous service charge and a brilliant benefit package.

Responsibilities:

• Assisting in the management of day-to-day operations of the restaurant.
• Supervising and training staff to ensure exceptional service delivery.
• Collaborate with the kitchen team to ensure timely and accurate preparation of food orders.
• Handling customer enquiries, complaints, and feedback in a professional manner.
• Managing inventory, ordering supplies, and maintaining stock levels.
• Ensuring compliance with health and safety regulations and uphold standards in the restaurant.
• Assisting in the development and implementation of marketing and promotional strategies.
• Monitoring financial performance and assisting in budget management.

To succeed in this role, we are looking for someone who has:

• Previous experience in a supervisory role within a restaurant or hospitality environment.
• Strong leadership and interpersonal skills with a passion for creating a great team dynamic, where team development is a priority.
• A candidate who has a great knowledge of current industry trends and food safety standards and loves the hospitality industry as much as we do!
• Ability to multitask and thrive in a fast-paced family environment.
• Attention to detail and commitment to delivering exceptional guest service.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of food safety and hygiene regulations.

Why work with us?

• Training and development is central to life at LFH, it's something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• extra day's holiday for your birthday
• EarlyPay - Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service - Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub - Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.