Maintenance Assistant

New Park Manor Hotel; Brockenhurst; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Birthday day off

EarlyPay

Cycle to work

Life Assurance

Maternity/Paternity benefits

Staff discounts

Spa and F&B discounts

Discount hub for retailers

Hotel stay discounts

Job summary

New Park Manor, part of the Luxury Family Hotel group in the New Forest, is seeking a Maintenance Assistant to keep the hotel safe and in excellent condition. You will perform painting, plumbing, carpentry and electrical tasks across guest rooms, public areas and grounds.

This permanent, full-time role is 40 hours per week with some weekend work. We offer a competitive hourly rate (£14.47) plus a generous service charge and a range of benefits including enhanced holidays and wellbeing support.

Qualifications

• Prior experience in a maintenance or facilities role preferred.
• Technical skills in general maintenance (painting, plumbing, electrical, carpentry).
• Able to troubleshoot and resolve issues quickly and safely.

Responsibilities

• Assist with maintenance and repair of hotel facilities including guest rooms, public areas and grounds.
• Perform routine tasks such as painting, plumbing, electrical work and carpentry.
• Conduct inspections to identify issues and address hazards.
• Respond to maintenance requests from guests and staff promptly and efficiently.
• Support preventative maintenance programs to reduce downtime and extend equipment life.

Skills

Maintenance skills

Painting

Electrical work

Carpentry

Plumbing

Troubleshooting

Attention to detail

Communication

Job description

Contract: Permanent
Salary: £14.47 per hour plus generous service charge and great benefits

About Us: Welcome to New Park Manor, part of the Luxury Family Hotel group, where luxury meets relaxation in the heart of the New Forest.

The Role: As Maintenance Assistant you will be responsible for keeping the hotel safe and in great working order – a necessity for our guests both little and big! Your role will involve managing all basic maintenance skills including painting, decorating, electrics carpentry and plumbing. It is extremely varied and no two days are the same, you will need to have a key eye for detail, be an effective communicator to your fellow team members, be resourceful and efficient.

This is permanent position at 40 hours per week (flexibility required as may include weekend work), with an hourly rate of £14.47 + generous service charge & excellent benefits.

Key Responsibilities:

• Assist with the maintenance and repair of the hotel\'s facilities, including guest rooms, public areas, and grounds
• Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry
• Conduct regular inspections of equipment and facilities to identify and address any issues or potential hazards
• Respond promptly to maintenance requests from guests and staff, and resolve issues in a timely and efficient manner
• Assist with the implementation of preventative maintenance programs to prolong the lifespan of equipment and minimise downtime.
• Ensure compliance with health and safety regulations and maintain a safe working environment at all times
• Assist with landscaping and groundskeeping duties as needed
• Collaborate with other departments to support hotel operations and special projects as required

To succeed in this role we are looking for someone who has:

• Previous experience in a maintenance or facilities role preferred
• Technical skills and knowledge of general maintenance techniques
• Ability to troubleshoot and problem-solve effectively
• Excellent attention to detail and organisational skills
• Physical stamina and ability to perform tasks requiring moderate to heavy lifting, bending, and standing for extended periods
• Flexibility to work evenings, weekends, and holidays as needed

If you are a proactive and reliable individual with a passion for maintenance and hospitality, we want to hear from you!

Why work with us?

• Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
• An extra day’s holiday for your birthday
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages
• paid day off for volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.