Assistant Finance Officer

Service Care Solutions; Greater London; On-site; GBP 29,000 - 37,000; Part time

Job summary

Service Care Solutions are recruiting on behalf of a local authority in London for an Assistant Finance Officer to join the team on a temporary basis. The postholder will work independently on debt recovery activities, including HBO and ASC, and build effective relationships with customers, internal departments and external organisations to achieve positive recovery outcomes.

The role requires a minimum of 3 years’ experience in credit control or debt recovery, strong IT skills, and the ability

Qualifications

• Minimum of 3 years’ experience in credit control or debt recovery.
• Experience with HBO and ASC debt preferred.
• Knowledge of recovery legislation and local authority finance procedures.
• Strong IT skills and ability to produce reports.

Responsibilities

• Manage Housing Benefit Overpayment and ASC debt portfolios independently.
• Apply recovery methods including deductions from benefits and Direct Earnings Attachments.
• Liaise with customers, DWP, enforcement agents and stakeholders to maximise recovery.
• Maintain financial records, reconciliations and prepare management reports.

Skills

Communication skills

Negotiation skills

Customer service

Microsoft Office

Data analysis

Financial systems

Tools

Computerised financial systems

Job description

Assistant Finance Officer Location: South London Contract: Temporary (6 months) Salary: £26.77 umbrella / £23.62 PAYE Inclusive / £21.07 PAYE Exclusive Start Date: ASAP

Job Description

Service Care Solutions are recruiting on behalf of a local authority in London for an Assistant Finance Officer to join the team on a temporary basis. The postholder will work independently on debt recovery activities, including HBO and ASC, and build effective relationships with customers, internal departments and external organisations to achieve positive recovery outcomes.

Key Responsibilities

• Independently manage and prioritise Housing Benefit Overpayment and Adult Social Care debt portfolios, progressing recovery action and complex cases through to resolution.
• Apply relevant legislation, regulations and departmental procedures to determine appropriate recovery methods, including deductions from benefits, Direct Earnings Attachments.
• Liaise with customers, vulnerable individuals, DWP, enforcement agents and internal stakeholders to maximise debt recovery and resolve queries professionally.
• Maintain accurate financial records, undertake reconciliations, analyse financial information and prepare management reports, ensuring compliance with financial controls and performance targets.

Candidate Criteria

• Minimum of 3 years’ experience in credit control or debt recovery, ideally within a local authority environment, with demonstrable experience managing HBO and/or ASC debt.
• Sound knowledge of recovery legislation, regulations and methods, alongside an understanding of local authority finance procedures and accounting principles.
• Strong IT skills, including Microsoft Office and experience using computerised financial systems, and ability to analyse financial data and produce accurate reports.
• Excellent communication, negotiation and customer service skills, able to work independently and manage competing priorities.