Accounts Receivables Officer

Adecco; London Borough of Havering; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Adecco Group UK & Ireland in Havering is seeking an Accounts Receivable Officer for a temporary 3-month assignment. The role involves raising and recovering debts, including county court action, and providing high-quality support to customers via phone, in person, and in writing.

You will work in a hybrid arrangement with remote / on-site work after six weeks, and you must have at least two years in debt collection, a proven court recovery track record, and strong negotiation and communication

Qualifications

• Minimum of 2 years' experience in debt collection or credit control within a large organisation.
• Proven track record of recovering debts via the County Court.
• Strong customer-focused approach with excellent negotiation skills.
• Confident, resilient, and capable of working under tight deadlines.
• Excellent verbal and written communication skills, able to connect with diverse backgrounds.
• A proactive thinker with the ability to handle a variable workload.

Responsibilities

• Raise and recover debts, pursuing County Court cases and liaising with Bailiffs and debt collection agents.
• Provide high-quality customer support and advice via phone, in person, and in writing.
• Tele-chase customers with outstanding invoices and negotiate payment arrangements.
• Trace debtors to secure current addresses and ensure timely payments.
• Administer debt accounts accurately, adhering to council procedures.
• Collaborate with council departments to ensure accurate invoicing and efficient recovery actions.
• Maintain knowledge of relevant statutory and regulatory legislation.

Skills

Debt collection

Negotiation

Customer service

Communication

Resilience

Job description

Job Title: Accounts Receivable Officer

Location: Havering

Term: temporary, initially 3 months

Rate: £18.34 PAYE

remote/hybrid working available after 6 weeks

Key Responsibilities

• Raise and recover debts, including pursuing cases through the County Court and liaising with Bailiffs and Debt Collection Agents.
• Provide high-quality support and advice to customers, handling queries via phone, in person, and in writing.
• Tele-chase customers with outstanding invoices and negotiate payment arrangements.
• Trace debtors to secure current addresses and ensure timely payments.
• Administer debt accounts accurately, adhering to council procedures.
• Collaborate with various council departments to ensure accurate invoicing and efficient recovery actions.
• Maintain up-to-date knowledge of relevant statutory and regulatory legislation.

Ideal Candidate Profile

• Minimum of 2 years' experience in debt collection or credit control within a large organisation.
• Proven track record of recovering debts via the County Court.
• Strong customer-focused approach with excellent negotiation skills.
• Confident, resilient, and capable of working under tight deadlines.
• Excellent verbal and written communication skills, able to connect with diverse backgrounds.
• A proactive thinker with the ability to handle a variable workload.

If you are an exceptional individual with a passion for customer service and debt recovery, this opportunity offers a chance to make a positive impact while working in a supportive and professional environment.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.