Assistant Facilities Manager (FTC)

Manchester Arndale; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company is seeking an Assistant Facilities Manager for a six-month fixed-term contract in Croydon. The successful candidate will manage diverse services including Technical Services and Cleaning, ensuring high standards and compliance with KPIs. Ideal for a candidate with a background in Facilities Management, this role involves team leadership, financial oversight, and building client relationships.

Qualifications

• Must have Right to Work in the UK.
• Relevant experience in Facilities Management preferred.
• SIA licence preferred, but can be arranged.

Responsibilities

• Manage daily site operations to ensure full staffing and audits.
• Oversee performance and support service delivery improvements.
• Control financial management processes for effective contract performance.

Skills

Financial Management

Customer Focus

Organizational Skills

Problem Solving

Education

Experience in Facilities Management

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

About The Role:

*This role is being offered on a six month fixed term contract*

OCSare recruiting for an Assistant Facilities Manager to cover our client Head Office building in Croydon. You will be working flexibly to meet business requirements, Monday – Friday between 7am – 7pm, 40 hours per week. You will be responsible for overseeing effective delivery of Technical Services, Cleaning services, Workplace Services, Porterage, Hospitality, Helpdesk, Mail Room, Window Cleaning, Grounds Maintenance and other service lines and ad hoc areas as required. BPSS security clearance is required for this role.

As part of your role, your key responsibilities will include, but are not limited to:

• Your day to day responsibilities are to manage the site effectively to ensure all areas are fully staffed at all times, audits and dailychecksare carried out and that the site runs smoothly and to the agreed service level agreements in place.
• You will oversee service delivery, manage performance levels and support improvements to service delivery across all service lines, collation and provision of all required reporting, contract administration and support the contract management team, in line with all processes and procedures.
• Manage the service delivery to the required standards to effectively maintain contractual performance to the required levels against KPIs and SLAs, ensuring financial penalties are avoided.
• Effective control of financial management processes across areas of responsibility to support the Operations Managers and Account Director in ensuring effective financial performance of the overall contract.
• Recruitment of employees to ensure optimum resources levels are maintained at all times.
• As a direct point of contact with the client you will be required to build and maintain relationships, acting in a pro- active and professional manner with the ability to solve problems and think on your feet.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK.
• An enhanced DBS will be completed for the successful candidate.
• Will have a background relevant experience to effectively deliver the role, previous experience within the Facilities Management industry preferred.
• SIA licence preferred, but can be arranged for successful candidate.
• Will manage a team of operational delivery employees, around 10 employees.
• A professional management style and knowledge of Payroll and HR procedures including recruitment,disciplinaryand grievance hearings would be an advantage.
• Ability to demonstrate customer focus and to have daily meetings with the customer.
• High level of planning and organisational skills.
• You will have direct contact with the client so immaculate personal presentational is key.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.