Assistant Facilities Manager

Manchester Metropolitan University; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Manchester Metropolitan University seeks an Assistant Facilities Manager to join its Facilities Team. The role involves delivering high-quality FM services, overseeing extensive operations, and collaborating for seamless customer experiences. Ideal candidates will have a robust FM background, excellent customer service skills, and a proactive approach.

Benefits

Flexible working arrangements

Mentoring programmes

Professional development opportunities

Qualifications

• Strong background in Facilities Management.
• Excellent communication skills.
• Ability to remain calm under pressure.

Responsibilities

• Deliver professional, customer-focused FM services.
• Oversee operations across 70,000 sq. meters.
• Manage relevant contracted services.

Skills

Customer Service

Communication

Proactivity

Job description

Join Our Team as an Assistant Facilities Manager

Caring for a vibrant university community of over 42,000 people is no small task. At the heart of our mission is ensuring that the services we provide leave a lasting impression, enriching the experiences of our staff, students, and visitors. Every interaction matters, and it's our Facilities Team's responsibility to deliver a knowledgeable, first-class customer experience every time.

We're seeking an Assistant Facilities Manager to join our award-winning team of passionate Facilities Management (FM) professionals. If you have a positive, can-do attitude, a solid background in FM and customer service, and excel under pressure, this could be the perfect opportunity for you. While experience in the Higher Education sector is advantageous, it's not essential.

Key Responsibilities:

Our ambition is to set the standard for exemplary services both within and beyond the university sector. As part of the Facilities Management team, the Assistant Facilities Manager will:

• Deliver professional, customer-focused, compliant, and cost-effective FM services that align with the university's objectives.
• Oversee operations across approximately 70,000 sq. meters, ensuring optimal staffing and resource allocation.
• Apply HR policies and procedures consistently across their areas of responsibility.
• Manage relevant contracted services and collaborate with other managers to ensure a seamless, high-quality customer experience.
• Assist and, when necessary, deputise for a Facilities Manager while supporting other FM-related tasks.

What We are Looking For:

• A strong background in Facilities Management and customer service.
• Excellent communication skills and the ability to remain calm under pressure.
• A proactive attitude with a passion for delivering exceptional services.

Role Details:

• Contract Type: Permanent
• Shift Pattern: Monday – Friday, 8:00 AM – 4:00 PM (with flexibility, including occasional weekend support as required).

How to Apply

If you're driven by a commitment to excellent customer service and have the skills and enthusiasm for this role, we'd love to hear from you. Submit your CV through our application portal and join a team that shares your ambition.

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, particularly those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources and professional development opportunities to empower and support underrepresented groups.