Assistant Facilities Manager

Hexagon Group; London; On-site; GBP 40,000 - 45,000; Full time

Job summary

Hexagon Group is seeking an Assistant Facilities Manager to support the management of a prestigious estate in London's West End. The role includes engaging with tenants, ensuring health & safety compliance, and managing service charge budgets. This is a great opportunity for someone looking to develop a career in property management within a dynamic consultancy.

Qualifications

• 1-2 years' experience in property management, preferably in a mixed-use environment.
• Strong knowledge of health & safety aspects.
• Personable with high customer service standards.

Responsibilities

• Support the Estate Manager in daily estate management.
• Build relationships with retail and commercial tenants.
• Monitor health & safety compliance across the estate.

Skills

Customer Service

Health & Safety Knowledge

Education

IOSH Certificate

Tools

Elogbooks

Meridian

Proactis

RiskWise

Job description

Assistant Facilities Manager

West End

40,000 – 45,000

Hexagon Group is working with a respected and niche property consultancy that has enjoyed an impressive success story in recent years. They now have a rare opportunity for an enthusiastic Assistant Facilities Manager to join their team, supporting the management of a prestigious mixed–use estate in the West End. The estate features high–end retail and commercial tenants, and you will work closely with the Estate Manager, playing a key role in the day–to–day operations of this vibrant, high–profile development.

Key Responsibilities:

• Support the Estate Manager in the daily management of a busy mixed–use estate.
• Build strong relationships with a variety of occupiers, including retail and commercial tenants.
• Assist in planning and launching on–site events to engage tenants and increase footfall.
• Monitor site health & safety standards, ensuring full compliance across the estate and updating the health & safety software.
• Contribute to the preparation and management of service charge budgets.
• Coordinating contractor works, issuing permits to work, and managing both hard & soft service partner relationships.
• Help maintain high presentation standards across all areas of the estate.

What we're looking for:

• Ideally 1–2 years' experience in property management, preferably within a mixed–use or commercial environment.
• Strong knowledge of health & safety and statutory compliance, supported by an IOSH Certificate as a minimum.
• Familiar with property management software such as Elogbooks, Meridian, Proactis, and RiskWise.
• Passionate about the property sector, eager to learn and develop within a supportive team.
• Highly personable with exceptional levels of customer service.

This is a fantastic opportunity to grow your career within a reputable consultancy while working on a dynamic, engaging estate where no two days are the same.