Assistant Events Operations Lead: Weddings & Banquets

New Forest Hotels; England; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

28 days holiday per year

Training and career progression

Free staff parking

Perkbox benefits

Discounts at Cyprus sister resort

Job summary

New Forest Hotels, Burley Manor, is seeking an Assistant Conference & Banqueting Manager to lead from the front and help create unforgettable weddings and corporate events. You will work closely with the Food & Beverage Manager to plan, coordinate and deliver outstanding guest experiences across our venues.

The role requires hands-on leadership during busy services, ensuring smooth operations, high standards and excellent guest service while driving cost awareness and efficiency.

Qualifications

• Previous experience in conference and banqueting, weddings or event operations within a hotel or hospitality environment.
• Strong understanding of operational requirements for weddings and events; high standard delivery.

Responsibilities

• Support the F&B Manager in day-to-day conference and banqueting operations.
• Deliver exceptional weddings and events, ensuring plans come to life.
• Manage events from setup to breakdown, maintaining standards.
• Lead and motivate the team to deliver warm, professional service.
• Maintain exceptional standards in spaces, service and presentation.
• Coordinate with kitchen, reception, housekeeping, sales and events teams.
• Anticipate challenges, resolve issues quickly and adapt to changes.
• Support staffing, stock control and resource efficiency to protect profitability.
• Build positive relationships with guests, couples and clients to create memories.

Skills

Leadership

Event operations

Guest service

Organisation

Communication

Team management

Problem solving

Flexibility

Job description

New Forest Hotels, Burley Manor, is seeking an Assistant Conference & Banqueting Manager to lead from the front and help create unforgettable weddings and corporate events. You will work closely with the Food & Beverage Manager to plan, coordinate and deliver outstanding guest experiences across our venues.

The role requires hands-on leadership during busy services, ensuring smooth operations, high standards and excellent guest service while driving cost awareness and efficiency.