Events Lead: Weddings & Banquets Operations

New Forest Hotels; New Forest; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

28 days’ holiday per year

Training and progression

Free staff parking

Perkbox benefits

Discounts at sister Cyprus resort

Distinctive collection of hotels

Job summary

New Forest Hotels | Burley Manor in the New Forest is seeking an Assistant Conference & Banqueting Manager to join our events team. A hands-on hospitality professional will help plan, coordinate and deliver weddings, conferences, banquets and private functions.

Working with the Food & Beverage Manager, you will lead the events operation, maintain high standards and ensure every guest enjoys an exceptional experience, with evenings, weekends and bank holidays included.

Qualifications

• Experience in conference and banqueting within a hotel or hospitality environment.
• Strong understanding of delivering weddings and events to a high standard.
• Experience supervising or leading a team during busy services.
• Excellent organisational skills; ability to manage multiple priorities.
• Clear, professional communication in person and in writing.
• Proactive, practical approach to problem-solving; remain calm under pressure.
• Commercial awareness with appreciation for cost control and operational efficiency.
• Flexible, hands-on attitude with a willingness to learn and develop.

Responsibilities

• Support the F&B Manager, acting as right hand in day-to-day conference and banqueting operations.
• Deliver exceptional weddings by turning the couple's vision into reality.
• Manage events from start to finish—setup, service and breakdown.
• Lead, brief and develop colleagues to deliver warm, professional service.
• Maintain high standards of event spaces, table settings, food and beverage presentation.
• Coordinate with kitchen, reception, housekeeping, sales and events teams for a seamless guest journey.
• Anticipate challenges, resolve issues quickly and adapt to plan changes.
• Support staff planning, stock control and cost awareness to protect profitability.
• Create memorable experiences and build positive relationships with guests and clients.

Skills

Leadership

Event operations

Team supervision

Organisation

Communication

Problem-solving

Guest service

Cost awareness

Flexibility

Job description

New Forest Hotels | Burley Manor in the New Forest is seeking an Assistant Conference & Banqueting Manager to join our events team. A hands-on hospitality professional will help plan, coordinate and deliver weddings, conferences, banquets and private functions.

Working with the Food & Beverage Manager, you will lead the events operation, maintain high standards and ensure every guest enjoys an exceptional experience, with evenings, weekends and bank holidays included.