Assistant Credit Controller: Grow in Finance and Benefits

Anglian Home Improvements; Norwich; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

31 days holiday + birthday off

Volunteer time off

Health & wellbeing benefits

Job summary

Anglian Home Improvements in Norwich is seeking an Assistant Credit Controller to join our busy finance team. You will support cash collection activities, maintain customer accounts, and help ensure accurate invoicing and payment tracking.

Key duties include contacting customers by phone and email about overdue payments, allocating payments, investigating queries, and producing reports. A proactive, detail-focused approach and proficiency in Excel are essential.

Qualifications

• Previous experience within Credit Control, or administration and customer service experience gained within a finance environment.
• Strong communication and relationship-building skills.
• Excellent attention to detail and organisational skills.

Responsibilities

• Support the Credit Control team to manage customer accounts and outstanding balances.
• Contact customers by telephone and email regarding overdue payments.
• Allocate incoming payments and update customer records accurately.
• Investigate and resolve invoice and payment queries.
• Produce reports and maintain accurate account information.
• Assist with month-end processes and credit control administration.
• Build positive relationships with customers and internal stakeholders.

Skills

Communication skills

Organisation

Multitasking

Attention to detail

Customer service

Education

Credit control experience or admin/customer service in finance

Tools

Excel

Job description

Anglian Home Improvements in Norwich is seeking an Assistant Credit Controller to join our busy finance team. You will support cash collection activities, maintain customer accounts, and help ensure accurate invoicing and payment tracking.

Key duties include contacting customers by phone and email about overdue payments, allocating payments, investigating queries, and producing reports. A proactive, detail-focused approach and proficiency in Excel are essential.