Assistant Counter Manager - Prestige Beauty Leader

The Estée Lauder Companies Inc.; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Counter Manager at MAC in Selfridges, Trafford Centre, to support the Store Manager in leading and developing the team to achieve sales and service targets.

You will drive excellence in customer interactions, coaching peers, and ensuring smooth store operations in a fast-paced prestige beauty environment. Candidates with proven supervisory experience in cosmetics retail, strong coaching skills, and a passion for

Qualifications

• Proven retail experience, preferably cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.

Responsibilities

• Support Store Manager to lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Drive excellence in customer interactions and ensure smooth store operations in a fast-paced prestige beauty environment.

Skills

Retail experience

Customer service

Coaching/mentoring

Microsoft Office

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Counter Manager at MAC in Selfridges, Trafford Centre, to support the Store Manager in leading and developing the team to achieve sales and service targets.

You will drive excellence in customer interactions, coaching peers, and ensuring smooth store operations in a fast-paced prestige beauty environment. Candidates with proven supervisory experience in cosmetics retail, strong coaching skills, and a passion for