Assistant Contract Performance Manager

Wiggli; United Kingdom; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Pension scheme

Hybrid working

25 days holiday

Bank Holidays

Business travel expenses

Long-term progression

Job summary

Wiggli is seeking an experienced professional to join as Assistant Contract Performance Manager. The role focuses on improving operational performance across a portfolio of mechanical contracts, collaborating with senior leadership to enhance delivery and profitability while maintaining high service standards.

You will support Contracts Managers, balance workloads, resolve operational challenges early, and drive continuous improvement across the business through strong leadership and clear

Qualifications

• Five+ years within Mechanical Building Services.
• Experience managing multiple contracts or projects.
• Strong commercial awareness and understanding of contract delivery.
• Excellent leadership, communication and organisational skills.
• Full UK Driving Licence.

Responsibilities

• Support performance and delivery of multiple Mechanical Building Services contracts.
• Work with Contracts Managers to improve project delivery, planning and performance.
• Monitor workload, forecasting, WIP, labour utilisation and commercial performance.
• Produce accurate operational reports and identify opportunities for efficiency and profitability.
• Build relationships with operational teams and clients, providing coaching and support.
• Drive continuous improvement by implementing better processes and promoting best practice.
• Attend client meetings and support senior management in service delivery.
• Deputise for Contract Performance Manager when required.

Skills

Leadership

Communication

Organisational skills

Analytical skills

Driving Licence

Job description

Assistant Contract Performance Manager

Mechanical Building Services | Contract Performance | Operations Manager | Contracts Manager
Hybrid - Head Office, Satellite Offices & Home Working
£50,000 - £65,000 + Benefits

The Opportunity

A growing Mechanical Building Services contractor is looking to recruit an Assistant Contract Performance Manager as part of its continued expansion.

This is a newly created position, offering the opportunity to play a key role in improving operational performance across a portfolio of mechanical engineering contracts. Working closely with senior leadership, you'll support the delivery, performance and profitability of live projects while helping Contracts Managers achieve consistently high standards.

If you're currently working as a Senior Contracts Manager, Contracts Manager, Operations Manager, Mechanical Project Manager, Contract Delivery Manager or similar, and enjoy improving processes, developing teams and driving operational performance, this could be an excellent next step.

The Role

Reporting into the Contract Performance Manager, you'll oversee the day-to-day operational performance of the Contracts Management team, providing support, structure and accountability across multiple live projects.

Rather than directly managing projects yourself, you'll work alongside experienced Contracts Managers, ensuring workloads are balanced, operational challenges are resolved early and projects remain commercially successful.

You'll become a key point of contact between operational teams and senior management, helping improve communication, forecasting, reporting and overall business performance.

Key Responsibilities of the Assistant Contract Performance Manager

• Support the performance and delivery of multiple Mechanical Building Services contracts.
• Work closely with Contracts Managers to improve project delivery, planning and operational performance.
• Monitor workload, forecasting, WIP, labour utilisation and commercial performance across live contracts.
• Produce accurate operational reports and identify opportunities to improve efficiency and profitability.
• Build strong relationships with operational teams, engineers and clients, providing coaching and support where required.
• Drive continuous improvement by implementing better processes and promoting best practice across the business.
• Attend client meetings and support senior management in maintaining exceptional service delivery.
• Deputise for the Contract Performance Manager when required.

About You

We're looking for an experienced Mechanical Building Services professional who understands both operational delivery and commercial contract management.

You’ll ideally have experience in one or more of the following roles:

• Assistant Contract Performance Manager
• Senior Contracts Manager
• Contracts Manager
• Mechanical Contracts Manager
• Operations Manager
• Mechanical Project Manager
• Building Services Manager
• Contract Delivery Manager

You’ll also have:

• At least five years' experience within Mechanical Building Services.
• Experience managing multiple contracts or projects simultaneously.
• Strong commercial awareness and understanding of contract delivery.
• Excellent leadership, communication and organisational skills.
• The ability to analyse operational performance and drive continuous improvement.
• A full UK Driving Licence.

What's on Offer

• £50,000-£65,000 depending on experience.
• Hybrid working.
• 25 days holiday plus Bank Holidays.
• Pension scheme.
• Business travel expenses.
• Genuine opportunity to influence business performance.
• Newly created role with excellent long-term progression.
• Work closely with an experienced senior leadership team within a growing Mechanical Building Services contractor.