Assistant Conference and Banqueting Manager

TN United Kingdom; Ware; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an experienced Assistant Conference & Banqueting Manager to lead their team in delivering exceptional service and ensuring successful event operations. This hands-on role requires a passion for hospitality and the ability to exceed guest expectations consistently. With opportunities for training and development, you will thrive in a dynamic environment, working closely with clients to create memorable experiences. If you are committed to high standards and enjoy engaging with guests, this is the perfect opportunity for you!

Benefits

Complimentary parking

29 days holiday

Discounted room nights

Discounts on food and beverage

Qualifications

• Minimum of 2 years experience in a supervisory role in a hotel.
• Flexibility to work different shifts and adapt to various situations.

Responsibilities

• Manage the team and oversee events to ensure high standards.
• Build strong relationships with clients and check satisfaction.

Skills

Customer service experience

Time management

Multi-tasking

Excellent communication skills

Problem-solving skills

Education

2 years supervisory experience in hospitality

Job description

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Assistant Conference and Banqueting Manager, Ware

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Client:

Exclusive Hotels and Venues

Location:

Ware, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b4b54735e3cc

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Job Introduction

In a Nutshell

We have a fantastic opportunity for an experienced Assistant Conference & Banqueting (C&B) Manager. This role is instrumental in ensuring that all Conference and Banqueting operations run successfully and in line with all guest requirements. It is a hands-on position where you are expected to manage the team and work alongside them, leading by example and demonstrating luxury standards.

Role Responsibilities

Lots to do, but lots of fun

• Ensure expectations are exceeded at all times in all areas of C&B.
• Support the operational teams in delivering exceptional standards.
• Lead from the front by running and overseeing events. Remain hands-on within this busy food and beverage operation.
• Ensure that all C&B department standards remain consistent in the absence of the C&B Manager.
• Build strong relationships with clients. Ensure that meeting or event organizers are met on arrival, receive a warm welcome, and are thoroughly briefed to check every detail and establish other requirements.
• Ensure each meeting receives a de-brief to check satisfaction and thank clients. Pass any future sales leads to the Sales Team.
• Assist the C&B Manager in recruiting and developing team members.
• Support training to enable the team to deliver high service standards.
• Ensure function room setup adheres to the function sheet and standards are maintained.
• Aim to hit and exceed budgeted targets.

The Ideal Candidate

Are you right for us?

Our successful Assistant C&B Manager will have:

• Minimum of 2 years supervisory/management experience in a similar 4- to 5-star hotel within a conference and banqueting department.
• Flexibility to work different shifts.
• Customer service experience and commitment to high standards.
• Ability to listen and respond to guest needs.
• Well presented.
• Good time management and multi-tasking skills.
• Excellent verbal and written communication skills.
• Ability to work under pressure.
• Flexibility to adapt to various work situations.
• Use of initiative and problem-solving skills.

Package Description

And now for the good stuff

We are committed to our people, offering excellent training, development, and progression opportunities. Benefits include:

• Complimentary parking
• 29 days holiday (increasing with service)
• Discounted room nights across all Exclusive properties
• Discounts on food and beverage across all properties

About the Company

Are we right for you?

We look for four main qualities in our team members:

1. Character: Be yourself and feel comfortable at work.

2. Sociability: Enjoy being around others and engaging with guests.

3. Extra effort: Go beyond the job description.

4. Heart: Be genuinely committed to guest satisfaction.