Assistant Conference and Banqueting Manager

TN United Kingdom; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player invites you to join their team as an Assistant Conference and Banqueting Manager in the heart of Belfast. This role offers the chance to blend historic charm with modern elegance, ensuring exceptional service and guest satisfaction at a luxury hotel steeped in maritime heritage. You will lead a dynamic team, manage events, and contribute to a culture of inclusivity and sustainability. With a commitment to employee growth and development, this position promises a rewarding career path in the hospitality sector. If you are passionate about service and eager to make a difference, this opportunity is perfect for you.

Benefits

Competitive Salary

Professional Development Opportunities

Employee Benefits

Inclusive Culture

Sustainability Initiatives

Qualifications

• Experience in managing events and conferences.
• Strong leadership skills for team development.

Responsibilities

• Assist in managing wedding and conference operations.
• Ensure high levels of customer service and satisfaction.

Skills

Customer Service

Team Management

Event Coordination

Budget Management

Education

Hospitality Management Degree

Relevant Certifications

Job description

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Assistant Conference and Banqueting Manager, Belfast

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Client:

Titanic Hotel Belfast

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2e5683e9bb29

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are looking for an Assistant Conference and Banqueting Manager to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

As Assistant Conference and Banqueting Manager, you will be responsible for assisting to manage operations to deliver an exceptional guest and team member experience; manage, train, and develop team members, and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards.

About The Role

Main duties and responsibilities:

Assist in managing Wedding, Event, and Conference operations

Maintain exceptional levels of customer service

Assist in managing, training and developing the team

Work within budgeted guidelines in relation to payroll setting correct work schedules

Assist in recruiting and plan the labour resource in line with budget and business needs encompassing rotas, forecasting and TNA control

Assist in controlling all cost nominals associated with the department through the implementation of control systems and procedures

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

To attend and contribute to all daily/weekly team meetings

Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display

To have a thorough knowledge of and adherence to the law regarding the following company regulations:

Licensing laws

Health and safety regulations

Food handling and hygiene regulations

Fire regulations and procedures

First aid procedures

To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these

To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Conference and Banqueting Manager/Deputy General Manager Manager/General Manager

Skills Needed

About The Company

Why Titanic Hotel Belfast?

Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.

Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.

Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.

Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.

Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.

Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.

Company Culture

Your Role in Our Story

As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.

Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it's a place where you can be part of something truly monumental.

Ready to Set Sail?

We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.

Join the Legacy of Excellence at Titanic Hotel Belfast

Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter.