Assistant Chief Steward - Back of House & Stewarding - The Landmark London

The Landmark; Greater London; On-site; GBP 31,000 - 36,000; Full time

Job summary

A prestigious hotel is seeking a passionate Assistant Chief Steward to join their Stewarding Department. This full-time role emphasizes the importance of positive energy in a fun work environment and offers competitive pay. Responsibilities include managing supplies, training staff, and ensuring cleaning standards are met. Ideal candidates will have experience in hotel management, focusing on community and support. Benefits include extensive staff discounts and private medical insurance, all aimed at fostering professional growth.

Benefits

Pension with company contributions

50% discount on restaurants and Spa treatments

Complimentary stay after passing probation

Access to private medical insurance

Free meals on duty

Qualifications

• Experience in managing a large team in a hotel.
• Ability to ensure correct supply of equipment and cutlery.
• Familiarity with health and safety regulations in the hospitality industry.

Responsibilities

• Ensure departments have correct supply of cutlery and crockery.
• Train staff in equipment and machinery use.
• Check cleaning quality against standards.
• Assist team in achieving daily tasks.
• Complete daily safety checklists.

Skills

Team management experience in hotel background

Positive energy and community spirit

Training staff on equipment and machinery

Job description

Enrich the Journeys of our People and our Guests as our Assistant Chief Steward!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as an Assistant Chief Steward are:

Annual earnings to £35,500.00 (31,500.00 base salary + non-contractual tronc)

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
• Bike to work scheme
• Recommend a Friend incentive
• Uniforms provided and laundered complimentary
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Assistant Chief Steward, to join our Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As an Assistant Chief Steward, your main duties and expectations for the role will include:

• To issue to and ensure that departments have the correct supply of cutlery, crockery and silver for use at all times.
• To ensure that all staff have been fully trained in the use of all equipment and machinery, and following policies/legal requirements.
• Check cleaning quality vs standard set for all areas of responsibilities.
• To ensure all members of the team are achieving their daily tasks and assist the Deputy Chief steward in any additional tasks required for the operation
• Spot check that daily safety checklists are being completed in all implemented areas and action where necessary.
• Experience in managing a large team gained from an hotel background.

You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than hours.

We are …

• One of Sunday Times’ Top 100 "Best Companies to Work For 2025"
• Leaders Club Hotel of the Year Award 2025
• A Leading Hotels of the World member
• 5 red stars
• 2 rosettes
• Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Assistant Chief Steward role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK