Assistant Centre Manager

Octane Recruitment Limited; Rushmere St Andrew; Vor Ort; GBP 34.000 - 37.000; Vollzeit

Benefits dieser Stelle

Holiday allowance 32 days

Bonus scheme

IMI upskilling courses

Career development

Staff discounts

Life Insurance

Pension scheme

Employee Assistance Program

Long service recognition

Vouchers

Cycle to work

Zusammenfassung

Octane Recruitment Limited seeks an Assistant Centre Manager for a busy automotive retail centre in Ipswich. You will work with the Centre Manager to run daily operations, optimise workshop workflow and drive customer service. A hands-on approach and automotive knowledge are essential.

You will support sales KPIs, mentor workshop staff, and help maintain stock while ensuring compliance and high standards across the centre.

Qualifikationen

• Background in the automotive industry is required.
• Experience coordinating workshop activity and staff.
• Experience in leadership or supervisory roles is preferred.
• Customer-focused approach to service and sales goals.

Aufgaben

• Support the Centre Manager with day-to-day centre operations.
• Coordinate workshop staff and manage daily workflow.
• Maintain stock and inventory controls.
• Coach workshop mechanics to meet customer and business targets.
• Assist technicians with mechanical issues when needed.
• Support achievement of commercial KPIs and centre performance.
• Handle customer enquiries and develop local accounts.
• Ensure high standards of workshop compliance.

Kenntnisse

Automotive industry experience

Workshop coordination

People leadership

Customer service

Jobbeschreibung

Our client who is one of the UK's fastest growing fast-fit automotive businesses, are currently looking for an Assistant Centre Manager based at their retail centre in Ipswich.

As an Assistant Centre Manager you will work closely with the Centre Manager to manage daily operations, optimise workflow, support the workshop team and ensure the centre meets its commercial, customer service and compliance targets.

To be applicable for this role, you must have a background within the Automotive industry. They are happy to look at people who are already Assistant Centre Manager, or someone who is ready for there 1st step into management.

Location: Ipswich

Pay / salary: Basic: £34,000

OTE: Approx. £3,000 per annum, based on KPI's

Shift and schedule: 08:30 to 17:30 Monday to Friday; Saturdays 08:30 - 16:00 on a rota with a day off in the week

Benefits

• 32 days holiday including Bank Holidays
• Performance-based bonus scheme with an approximate OTE of £3,000 per annum
• Access to fully funded, industry-standard IMI upskilling courses
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Pension scheme
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events

Responsibilities

• Support the Centre Manager with the day-to-day running of the centre
• Coordinate workshop staff and manage daily work routines to ensure an efficient workflow
• Maintain strict control over stock and inventory values
• Guide, coach and mentor workshop mechanics to help achieve customer satisfaction and business targets
• Step into the workshop and physically assist technicians with mechanical issues when required
• Support the achievement of commercial sales KPIs and overall centre performance
• Handle customer enquiries and use commercial awareness to identify opportunities to grow the business
• Develop and support local customer accounts
• Ensure strict workshop compliance and high operational standards are maintained

Requirements

• Full clean UK driving licence, held for at least 6 months - Essential
• Experience within a technical or mechanical working environment
• Strong automotive product knowledge
• Experience managing multiple priorities in a fast-paced environment
• Strong organisational and commercial awareness skills
• A hands-on approach and willingness to support the workshop team when required

About the client

They have over 180 centres within the UK and are actively growing. They are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.