Assistant Centre Manager

Micheldever Group; Bath; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

IMI courses funded

Staff discounts on servicing, tyres &M

Life Insurance

Pension

Eye Care Vouchers

Buy/Sell Holiday

Job summary

Protyre Autocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As the Assistant Centre Manager you will assist with delivering business objectives through effective management and co-ordination of the Centre, while ensuring high customer service, centre standards and leading in customer interactions.

Qualifications

• Full UK driving licence is essential.
• Experience leading a workshop team.
• Strong customer-facing and coaching skills.

Responsibilities

• Assist Centre Manager in daily depot operations.
• Support workshop team with mechanical tasks if needed.
• Contribute to hitting Centre targets and KPIs.
• Oversee stock value maintenance in the centre.
• Deliver excellent customer service and uphold policy compliance.
• Ensure work adheres to Company Policies and Procedures.

Skills

Hands-on

Workshop experience

Management experience

Team leadership

Customer service

Commercial awareness

Car tech knowledge

Account management

Health & safety

Job description

Protyre Autocare are looking for a hands-on, dynamic and commercially focusedAssistant Centre Managerto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As theAssistant Centre Manageryou will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.

Essential:

Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)

Workshop experience and Management Experience

Benefits:

A chance to earn a regular bonus. Career development: we offer a variety of fully funded IMI courses. Staff discounts on servicing, tyres, and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. Employee of the month; a chance to win a £50 voucher. Centre of the month; a chance to win a race at your local go-karting track.

About the role:

Assisting the Centre Manager in the operation and daily running of the depot

Supporting the team in the workshop mechanically

Playing a key part in the Centre targets including key performance indicators

Overseeing the maintenance of stock values within the centre

Offering and delivering excellent customer service

Ensuring all work is carried out in line with Company Policies and Procedures

About you:

Technical or Mechanical background / knowledge.

The ability to support the technicians in the workshop if required

Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team

Previous experience leading a team

A high level of understanding of car technology

Working knowledge of relevant Health & Safety requirements

Experience of account management

Commercial awareness to maximize business opportunities

Full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).