Assistant Centre Manager

Octane Recruitment; Hemel Hempstead; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

32 days holiday including Bank Holiday

Performance-based bonus scheme

IMI upskilling courses

Career development

Staff discounts

Life Insurance

Pension scheme

Employee Assistance Program

Long service recognition

Cycle to work scheme

Company events

Job summary

Octane Recruitment is seeking an Assistant Centre Manager for a Gloucester-based role within a rapidly growing UK automotive fast-fit business. You will support the Centre Manager, manage daily workshop operations, and drive customer satisfaction while ensuring compliance and performance targets are met.

The ideal candidate has automotive industry background and prior management experience, with a hands-on approach to supporting technicians and guiding workshop staff to success.

Qualifications

• Background within the Automotive industry.
• Experience in supervisory/management roles is preferred.
• Ability to manage workshop staff and daily operations.

Responsibilities

• Support the Centre Manager with day-to-day running of the centre.
• Coordinate workshop staff and ensure efficient workflow.
• Maintain stock and inventory control.
• Coach and mentor workshop mechanics to meet customer and business targets.
• Assist technicians with mechanical issues when required.
• Support achievement of sales KPIs and overall centre performance.
• Handle customer enquiries and grow local customer accounts.
• Ensure workshop compliance and high operational standards.

Skills

Automotive industry experience

Management experience

People management

Stock control

Customer service orientation

Job description

Our client who is one of the UK's fastest growing fast-fit automotive businesses, are currently looking for an Assistant Centre Manager based at their retail centre in Gloucester.

As an Assistant Centre Manager you will work closely with the Centre Manager to manage daily operations, optimise workflow, support the workshop team and ensure the centre meets its commercial, customer service and compliance targets.

To be applicable for this role, you must have a background within the Automotive industry. They are happy to look at people who are already Assistant Centre Manager, or someone who is ready for there 1st step into management.

Location: Gloucester

Pay / salary: Basic: £30,000 - £35,000

OTE: Approx. £6,000 per annum, based on KPI's

Shift and schedule: 08:30 to 17:30 Monday to Friday; Saturdays 08:30 - 16:00 on a rota with a day off in the week

Benefits

• 32 days holiday including Bank Holidays
• Performance-based bonus scheme with an approximate OTE of £3,600 per annum
• Access to fully funded, industry-standard IMI upskilling courses
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Pension scheme
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company event

Assistant Centre Manager Responsibilities

• Support the Centre Manager with the day-to-day running of the centre
• Coordinate workshop staff and manage daily work routines to ensure an efficient workflow
• Maintain strict control over stock and inventory values
• Guide, coach and mentor workshop mechanics to help achieve customer satisfaction and business targets
• Step into the workshop and physically assist technicians with mechanical issues when required
• Support the achievement of commercial sales KPIs and overall centre performance
• Handle customer enquiries and use commercial awareness to identify opportunities to grow the business
• Develop and support local customer accounts
• Ensure strict workshop compliance and high operational standards are maintained

To be an Assistant Centre Manager you will need

• Full clean UK driving licence, held for at least 6 months - Essential
• Experience within a technical or mechanical working environment
• Strong automotive product knowledge
• Experience managing multiple priorities in a fast-paced environment
• Strong organisational and commercial awareness skills
• A hands-on approach and willingness to support the workshop team when required

Our client

They have over 180 centres within the UK and are actively growing. They are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.

Ref: RPOALL

Consultant: Chandre Heunis