Assistant Centre Manager

Hiqonline; Birmingham; On-site; GBP 30,000 - 33,000; Full time

Job summary

An established industry player is seeking an Assistant Centre Manager to lead a dynamic team in a thriving automotive environment. This full-time role offers the chance to enhance customer service and operational efficiency while maximizing profits. You will be responsible for training staff, managing KPIs, and ensuring compliance with health and safety policies. With a competitive salary and a supportive work culture, this position provides an excellent opportunity for career growth and job security. If you are passionate about the automotive industry and ready to take on a leadership role, this is the perfect opportunity for you.

Benefits

Uncapped monthly bonus structure

Generous employee discounts

Training courses for EV & Hybrid

Company Sick Pay

Refer a friend scheme

30 days holiday inclusive of bank holidays

Ad hoc incentives

Reward Gateway discounts

Qualifications

• Minimum 2 years' supervisory experience in retail.
• Strong mechanical knowledge with hands-on experience.

Responsibilities

• Lead and train the team for excellent customer service.
• Assist the store manager with costs, margins, and cash collection.
• Carry out MOT inspections to defined standards.

Skills

MOT certification class 4 or above

MOT Testing and Mechanic experience

Customer service skills

Team leadership

Strong mechanical knowledge

Tools

Hand tools

Power tools

Job description

Join to apply for the Assistant Centre Manager role at HiQ Tyres & Autocare

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Erdington Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, with a guide salary ranging from £30,000 - £33,000 depending on experience.

What you will be doing as an Assistant Centre Manager:

• Leading and training the team to provide excellent customer service
• Ensuring the team is effective and productive
• Working with the team, peers, and store manager to improve the business
• Maximising profit and turnover
• Assist the store’s manager with costs, margins and cash collection
• Planning to deliver KPIs and empowering the team to deliver
• Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
• Building relationships with customers and local traders
• Proactive interactions with customers
• Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
• Carry out MOT inspection to defined standards
• To carry out administration duties as required within the store.
• To undertake any additional duties (within reason) for the efficient running of the Store.
  
  

What You Will Need

• MOT certification class 4 or above
• MOT Testing and Mechanic experience
• Experience within the retail sector with a minimum of 2 years' supervisory experience
• Passionate about improving performance and sales, and delivering a high standard of customer service
• Able to build positive and effective professional relationships
• Experience within a fast-fit car centre or a recognised vehicle franchise dealership.
• Strong mechanical knowledge with hands-on experience using hand tools and power tools.
  
  

Benefits For Working With Us

• We treat our employees like family and provide training and career opportunities.
• Uncapped monthly bonus structure.
• Generous employee discounts on all HiQ Group services.
• Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
• Company Sick Pay.
• Refer a friend scheme.
• 30 days holiday inclusive of bank holidays.
• Ad hoc incentives and industry related days out.
• Reward Gateway (Massive discounts on groceries, high street retailers and many more).
  
  

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Motor Vehicle Manufacturing