Assistant Catering Manager

University of Leeds; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

The University of Leeds is seeking an Assistant Catering Manager to lead a dedicated team in providing exceptional service within a busy campus catering environment. The role involves ensuring operational efficiency in the Refectory and managing a range of catering services, requiring strong leadership and organizational skills.

Benefits

26 days holiday plus 16 Bank Holidays

Discounted membership at campus gym

Access to professional development courses

On-site childcare and shopping discounts

Qualifications

• Experience working at a management level in hospitality.
• Ability to motivate a team in a demanding environment.
• Experience in corporate catering or logistics is advantageous.

Responsibilities

• Ensure smooth operation of the Refectory while meeting customer needs.
• Deliver excellent standards of customer service.
• Work flexibly to meet business needs, including weekends and bank holidays.

Skills

Excellent communication

Interpersonal skills

Time management

Organizational skills

Job description

Interviews are expected to be held Friday 4th July.

This role will be based on the University campus. We are open to discussing flexible working arrangements.

Can you motivate a team in a demanding environment, ensuring excellent standards of customer service at all times? Do you have experience working at a management level within a fast-paced logistics, corporate catering, or other hospitality setting and are looking for a new challenge?

University Catering and Hospitality Services operates a range of retail catering across campus, and an extensive range of hospitality services.

As the Assistant Catering Manager, you will be an integral part of a dedicated team working to deliver an impeccable customer service experience with an enthusiastic, consistent, and confident approach. You will ensure the smooth operation of the Refectory by ensuring our customers' needs and our standards are met and are always adhered to.

You will have experience working within a hospitality setting at a management level and will have excellent communication and interpersonal skills. Effective time management and organisational skills are key to ensuring an effective and efficient customer experience.

This is a full-time role working 35 hours per week, worked 5 days over 7, usually between the hours of 07:00 and 19:00 however work outside these times may be required due to the business needs, you will be required to work flexibly to meet the needs of the business including working in other locations on campus, if necessary, and working weekends, bank holidays and closure days as and when required, with time in lieu to balance.

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Robert Sewell, Catering Operations Manager (Retail)