Assistant Care Managers

West Sussex County Council; Worthing; On-site; GBP 32,000 - 42,000; Full time

Job summary

West Sussex County Council seeks an Assistant Care Manager to support discharge planning and care coordination across Acute ward, A&E and Community Hospitals. You will assess individuals, develop and monitor care plans, and work with teams to ensure safe, timely discharges and person‑centred support at home.

You will document outcomes, communicate with diverse audiences and maintain records. The role requires initiative, resilience and a flexible approach to out-of-hours work and county travel.

Qualifications

• Ability to analyse and interpret information to prioritise needs and make recommendations.
• Ability to work independently and as part of a team under pressure and tight deadlines.
• Experience working in a multi-agency environment to deliver services.
• Ability to communicate complex information to diverse audiences clearly.
• Sound IT and keyboard skills.
• Recognise limits of own accountability and seek support and supervision.

Responsibilities

• Analyse and interpret information to prioritise needs and make recommendations/decisions.
• Work independently and as part of a team, under pressure and tight deadlines.
• Collaborate in a multi-agency environment to deliver services.
• Communicate complex information to a range of audiences clearly.
• Maintain accurate records and generate reports for meetings, conferences and panels.
• Provide supervision and support to customers, carers and families as needed.

Skills

Analytical thinking

Independent worker

Multi-agency collaboration

Clear communication

IT literacy

Self-management

Education

GCSE English & Maths or equivalent

NVQ Level 3 in Care (Desirable)

Job description

Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. There are 25 members in the Worthing Hospital Social Work Team so whether it's in person, on the phone or even in the chat group there is always someone on hand to help. You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service. An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies. You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport. If you're committed to empowering individuals and delivering person-centred care, we'd love to hear from you.

1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.
3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
5. Sound and accurate IT and keyboard skills.
6. Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.,

• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 in Care. Desirable
• Experience of providing support/working with people in a Social Care environment.
• Experience of forming effective working relationships within a multi-agency setting.
• An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
• Experience of applying relevant legislation, policies and procedures to individual pieces of work., We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do.

This is a great opportunity to join us as an Assistant Care Manager in friendly Worthing Hospital Social Work Team that prides itself on their supportive culture. Stacey, an Assistant Care Manager in the team, says "I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff" Our hospital social work teams thrive in a high pace, high pressure environment where they can make a real and positive impact on people's lives. They have a varied and challenging workload; every day is different and offers an opportunity to learn something new. Within the hospital, our social workers support the integrated discharge teams by sharing their professional expertise. Together, they work with some of the most complex patients and their families to enable a safe and rapid discharge from the ward. They also work with the emergency departments to avoid unnecessary admissions to hospital. Within West Sussex, we have implemented a successful 'discharge to assess model'. Much of our hospital social workers' time is now spent carrying out assessments for people recently discharged from hospital. They support them and their families to make decisions about their longer term outcomes, with a strong emphasis on supporting people to return and remain at home, being as independent as possible. For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our