Assistant Care Manager

West Sussex County Council; Worthing; On-site; GBP 31,000 - 33,000; Full time

Job summary

West Sussex County Council seeks an Assistant Care Manager for Worthing General Hospital, joining a busy social work team. The role covers ward-based assessments, discharge planning and home visits, with supervision and staff support to deliver person-centred care.

You will assess needs across Acute ward, A&E and community settings while coordinating care plans, reviews and reports for a range of audiences. Travel across the county is expected.

Qualifications

• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 in Care. Desirable
• Experience of providing support/working with people in a Social Care environment.
• Experience of forming effective working relationships within a multi-agency setting.
• An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
• Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Responsibilities

• Working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.
• As well as assessing you will be completing plans, implementing and monitoring care packages, with a focus on short term support and long term reviews.
• Use your initiative and demonstrate personal resilience in potentially challenging situations.
• Maintain accurate records and produce reports and correspondence for meetings, conferences, courts, panels and other agencies.
• Receive regular supervision from senior social work colleagues and be prepared to travel across the county.
• There would be some requirement to work flexibly, out of office hours to assist customers, carers and families.

Skills

Analysis and prioritisation

Independent & team working

Multi-agency collaboration

Communication of sensitive information

IT skills

Accountability & supervision awareness

Education

GCSE English & Maths

NVQ Level 3 in Care

Job description

About Us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do.

About Us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do.

This is a great opportunity to join us as an Assistant Care Manager in friendly Worthing Hospital Social Work Team that prides itself on their supportive culture.

Stacey, an Assistant Care Manager in the team, says "I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff".

Our hospital social work teams thrive in a high pace, high pressure environment where they can make a real and positive impact on people’s lives. They have a varied and challenging workload; every day is different and offers an opportunity to learn something new.

Within the hospital, our social workers support the integrated discharge teams by sharing their professional expertise. Together, they work with some of the most complex patients and their families to enable a safe and rapid discharge from the ward. They also work with the emergency departments to avoid unnecessary admissions to hospital.

Within West Sussex, we have implemented a successful 'discharge to assess model'. Much of our hospital social workers' time is now spent carrying out assessments for people recently discharged from hospital. They support them and their families to make decisions about their longer term outcomes, with a strong emphasis on supporting people to return and remain at home, being as independent as possible.

About The Job

Salary: £30,515 to £33,119 per annum

Working pattern: 37 hours per week

Contract type: Permanent

Locations: Worthing General Hospital

Are you passionate about making a difference?

Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. There are 25 members in the Worthing Hospital Social Work Team so whether it's in person, on the phone or even in the chat group there is always someone on hand to help.

You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service.

An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.

You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport.

If you’re committed to empowering individuals and delivering person-centred care, we’d love to hear from you.

For further information regarding the role, please contact Anna Perry (Team Manager) at [e-mail]. For issues or queries regarding your application please contact [e-mail].

Knowledge, Experience And Skills

The following criteria needs to be covered, with examples where possible, within your application form: These will be used as the shortlisting criteria so please cover in your application with examples.

Key Skills

• Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
• Ability to work independently and as part of a team, working under pressure and to tight deadlines.
• Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
• Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
• Sound and accurate IT and keyboard skills.
• Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.

Qualifications And/or Experience

• GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
• NVQ Level 3 in Care. Desirable
• Experience of providing support/working with people in a Social Care environment.
• Experience of forming effective working relationships within a multi-agency setting.
• An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
• Experience of applying relevant legislation, policies and procedures to individual pieces of work.

Benefits

Please click here to read the full job description.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our application help page.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.