Assistant Care Manager - Horley, Surrey

Housing 21; Horley; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Blue Light Card discount

Holiday trade scheme

Sick Pay

Maternity Pay

Zusammenfassung

Housing 21 in Horley, United Kingdom, is seeking an Assistant Care Manager to oversee day-to-day care services within an Extra Care scheme. You will create and review personalised care plans, ensure safety and regulatory standards, and coordinate staff rotas.

This 35-hour per week role offers shifts 7:00–15:00 or 11:00–19:00 with alternative weekends on the rota. The package includes Blue Light Card discounts, holiday trade, sick pay and maternity pay, plus learning and development opportunities.

Qualifikationen

• Proven management/supervisory experience in care services.
• Strong understanding of care planning and safeguarding.
• Strong understanding of regulatory requirements, including CQC standards.
• Experience of managing and scheduling staff rotas.
• Excellent organisation and problem solving skills.
• Level 4 Lead Practitioner in Adult Care or willing to work towards if not held.

Aufgaben

• As Assistant Care Manager, you will manage the day to day delivery of care services within a designated Extra Care scheme.
• Ensuring residents receive safe, high quality care tailored to their individual needs, enabling them to live well with dignity and autonomy.
• You will create and regularly review personalised care plans with new and existing residents, their families, stakeholders and carers, ensuring they meet the needs of each resident and comply with regulatory requirements and standards.
• Overseeing the scheduling of rotas, providing adequate and efficient resourcing for all shifts with a focus on value for money.
• You’ll be data driven, monitoring the performance and quality of care services, identifying and managing risks effectively.
• Customer service skills are a must, as first point of contact for our residents, families and partner agencies, you will ensure residents feel heard, supported and trust that any requirements are addressed as a priority.

Kenntnisse

Management experience

Care planning

Safeguarding

Regulatory compliance

Staff rostering

Organisation & problem solving

Lead Practitioner (Level 4)

Ausbildung

Level 4 Lead Practitioner in Adult Care

Jobbeschreibung

Hours and Shift Pattern

Hours: 35 hours per weekShift Pattern:7:00- 15:00or 11:00- 19:00, alternative weekends depending on rota

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot?You’llfit in well here.We’regrowing. Quickly andwe’reconstantly looking for ways to make things better, always putting our residents and people at the heart of what we do.We have big ambitions and are looking for superstars to join us.

Responsibilities

• As Assistant Care Manager,you willmanagetheday to daydelivery ofcare serviceswithin a designated Extra Care scheme.
• Ensuringresidents receivesafe,high qualitycare tailored to their individual needs,enabling themto livewell with dignity and autonomy.
• You willcreate and regularly review personalised care planswith new and existing residents, their families,stakeholdersand carers,ensuringthey meet the needs of each resident andcomply withregulatory requirements and standards.
• Overseeingthescheduling of rotas, providing adequate and efficient resourcing for all shiftswith a focus on value for money.
• You’llbedata driven,monitoringthe performance and quality of care services,identifyingand managing risks effectively.
• Customer service skills area must,as first point of contact for ourresidents,familiesandpartner agencies,you will ensure residentsfeel heard, supportedand trust that anyrequirementsare addressed as a priority.

Essential Requirements

• Provenmanagement/ supervisory experience in care services
• Strong understanding ofcare planning and safeguarding
• Strong understanding ofregulatory requirements, including CQC standards
• Experienceofmanaging and scheduling staff rotas
• Excellent organisationandproblem solvingskills
• Level 4 Lead Practitioner in Adult Care or equivalentor willing to work towardsif not held

Benefits

• Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.

Why us?

Wesupport our employees to do what they do best, whetherthat’sthrough flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates uponan offer being made. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing date for applications is 22 November 2026.