Assistant Campus Security Manager

OCS; Cheltenham; On-site; GBP 28,000 - 36,000; Full time

Job summary

OCS UK & Ireland is seeking an Assistant Campus Security Manager to support a 24/7 security operation protecting students, staff, and visitors at the University of Gloucestershire campuses in Cheltenham/Cotswolds. You will lead operational teams, coordinate rosters, and act in emergencies with liaison to services.

The role requires a SIA Door Supervisor licence and a CCTV Licence (or willingness to obtain), plus a full UK driving licence and on-call availability.

Qualifications

• Experience in security operations with supervisory responsibility.
• Ability to manage incidents in high-pressure environments.
• Strong communication, reporting and documentation skills.

Responsibilities

• Lead and supervise the security team delivering 24/7 operations.
• Manage daily operations including staffing, deployment and rota coordination.
• Act as contact during emergencies and liaise with emergency services.
• Oversee incident reporting, investigations and evidence handling.
• Support safeguarding and major university events.
• Ensure compliance with policies and support staff development.
• Deputise for Campus Security Manager when required.
• Utilise MS Office for reporting and admin tasks.

Skills

Security operations supervision

Incident management

Communication & report writing

Planning & resource management

On-call rota experience

DBS check

Education

SIA Door Supervisor licence

CCTV Licence

Full UK driving licence

Tools

Microsoft Excel

Microsoft Word

Job description

About The Role:

WORKING DAYS - This is a permanent, full-time role (45 hours per week, planned across varying days and times), with participation on an on-call rota approximately one week in two. There will be the requirement to occasionally cover a shift should the need arise due to sickness or other issues and no other cover is available.

University of Gloucestershire

The University of Gloucestershire has a community of 11,300 students and 900 staff with campuses in Cheltenham and Gloucester. UoG is a vibrant and friendly university welcoming students from all over the world. Our smaller size means we have a strong sense of community with outstanding support systems that enable students to thrive. Our four campuses are set across the city of Gloucester (Oxstalls and City Campus) and its neighbouring town of Cheltenham (Park and Francis Close Hall) on the edge of the Cotswolds, the UK’s largest Area of Outstanding Natural Beauty.

Assistant Campus Security Manager

We are seeking a proactive, people-focused Assistant Campus Security Manager to support the leadership of a 24/7 security operation protecting students, staff, visitors, and the wider University estate.

About The Role

Reporting to the Campus Security Manager, you will help lead operational teams to deliver a responsive, high-quality, and customer-focused security service.

Key Responsibilities

• Lead and supervise the security team in delivering 24/7 operations
• Manage daily operations including staffing, resource deployment, and rota coordination
• Act as point of contact during emergencies and critical incidents, including escalation and liaison with emergency services
• Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements)
• Support safeguarding, welfare incidents, and major university events (e.g. Open Days, protests)
• Ensure compliance with University policies and statutory requirements, and support staff performance, training, and development
• Act as deputy for the Campus Security Manager when required.
• Ability to use Microsoft packages such as Excel & Word as there will be a requirement to complete various reporting and administrative tasks

About You

• have experience in security operations with supervisory responsibility
• be confident managing incidents in high-pressure environments
• be calm, decisive, and able to take control in emergencies
• have experience managing staff performance and operational issues
• be strong in communication, report writing, and incident documentation
• understand investigations, evidence handling, and basic legal principles
• be organised with strong planning and resource management skills
• hold a SIA Door Supervisor licence and CCTV License (or willing to obtain a CCTV License when you start)
• hold a full UK driving licence and be able to work on an on-call rota

The ability to build effective working relationships with staff and partners is essential – ensuring the correct balance of support as well as providing professional direction.

Further information

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained and 5-year work history check

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.