Security Officer

Manchester Arndale; Kirkcaldy; On-site; GBP 18,000 - 24,000; Full time

Job summary

OCS UK & Ireland is seeking a vigilant security officer to safeguard client premises and the public. You will remain calm under pressure, respond promptly to incidents, and deliver professional customer service.

Responsibilities include regular patrols, access control, alarm response, incident reporting, and liaising with emergency services. On-site training is provided from day one to ensure you meet our high safety standards. Flexible availability including weekends may be required.

Qualifications

• Proven experience in a security role preferred but not essential.
• SIA licence required.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.

Responsibilities

• Conduct regular patrols of assigned premises to prevent and detect intrusion or unusual activity.
• Monitor and control access points to ensure only authorised personnel enter.
• Respond promptly to alarms, emergencies, and incidents and mitigate risks.
• Prepare detailed incident reports logging all security-related activities and occurrences.
• Maintain a visible, professional presence to deter unauthorised activity.
• Operate and monitor CCTV systems as required.
• Provide excellent customer service while enforcing security policies.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.

Skills

Observational skills

Communication

Patrols

Incident response

Tools

CCTV systems

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.

Key Responsibilities:

• Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
• Monitor and control access points to ensure only authorized personnel are allowed entry.
• Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
• Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
• Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
• Operate and monitor surveillance equipment, including CCTV systems, as required.
• Provide excellent customer service while enforcing security policies and procedures.
• Liaise with emergency services, law enforcement, and other stakeholders as needed.

Requirements:

• Proven experience in a security role is preferred but not essential.
• Valid Security Industry Authority (SIA) licence.
• Excellent observational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions under pressure.
• Good physical fitness to perform patrols and respond to incidents effectively.
• Flexible availability, including weekends, evenings, and public holidays.
• A professional and customer-focused approach to work.
• PVG certification preferred but not essential
• On site training given from day one.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.