Assistant Cafe Manager

TN United Kingdom; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the arts sector is seeking an Assistant Cafe Manager in Stratford-upon-Avon. This full-time role involves overseeing cafe operations, training staff, and ensuring high service standards. Ideal candidates will possess strong leadership and customer service skills, with a focus on drinks service. Join a vibrant team dedicated to providing exceptional experiences for visitors.

Benefits

Great benefits

Supportive environment

Diverse workforce

Qualifications

• Exceptional understanding of drinks and alcohol service.
• Good leadership skills in a busy team environment.

Responsibilities

• Assist Catering Manager in running the Riverside Café.
• Supervise staff and manage daily operations.

Skills

Leadership

Communication

Customer Service

Job description

Social network you want to login/join with:

Assistant Cafe Manager, Stratford-upon-Avon

Client:

Royal Shakespeare Company

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d9112f138b16

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Are you ready to provide our customers with an exceptional experience at the RSC? Do you possess an outstanding knowledge of drinks and alcohol service? Are you a natural leader who thrives in a bustling, friendly, and driven team environment?

We are looking for an Assistant Cafe Manager to assist and deputise for the Catering Manager in the efficient running of the Riverside Café, Green room, and support the seasonal summer activity on the external Terraces. This role includes running a shift with the support of Supervisors.

Reporting to the Catering Manager, key areas of responsibility include (please see the full job description and person specification for the comprehensive list):

• Collaborating with Catering Managers to deliver a high-quality food and beverage offering across our venues.
• Overseeing the green room and ensure standards are monitored.
• Coaching, training and developing staff to deliver service in line with agreed standards.
• Running daily staff briefings to cover the daily menu, offers or service changes and for information sharing.
• Supervising staff and the day-to-day offer in the green room and overseeing and supporting where necessary.

To be suitable for this role, it is essential that you have the following knowledge and experience:

• Confident and articulate with a positive outlook.
• An exceptional understanding of drinks and the service of alcohol.
• Good leadership skills and the ability to drive a busy team in a varied, high sales turnover environment.
• Excellent relationship skills to build strong links both inside and outside the company.

This is a full-time, permanent position, based in Stratford-upon-Avon. The role will involve 40 hours per week, working shifts (including evenings and weekends), 5 days over 7 with 2 days off per week.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email [email protected]

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.

The Royal Shakespeare Company (no. 212481) is a registered charity.