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Assistant Restaurant Manager

Hilton Worldwide, Inc.

Birmingham

On-site

GBP 28,000

Full time

15 days ago

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Job summary

Join a forward-thinking company as an Assistant Restaurant Manager, where you will lead the Food and Beverage team to deliver exceptional guest experiences. This role involves overseeing bar operations, ensuring quality service, and maximizing sales opportunities. With a strong emphasis on team development and customer satisfaction, you will play a crucial role in maintaining high standards and fostering a positive work environment. Enjoy a range of rewards, including competitive salary, career growth opportunities, and various employee perks. If you are passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

Free healthy meals when on duty
Career growth opportunities
Personal development programs
Team Member Travel Program
Discounted dental and health cover
High street discounts
Free car park
Subsidised taxi service
28 days holiday including bank holidays
Guest Experience Day

Qualifications

  • Previous experience in food and beverage service across various outlets.
  • Experience supervising a team and managing schedules.

Responsibilities

  • Oversee food and beverage service to meet hotel and brand standards.
  • Manage customer flow and interactions during service.
  • Ensure high levels of customer service and handle inquiries professionally.

Skills

Food and Beverage Service
Team Supervision
Customer Service
Sales Maximization
Flexibility

Job description

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Job Description - Assistant Restaurant Manager (HOT0BJ6L)

Job Number:

HOT0BJ6L

Work Locations:

Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality.” With amazing training, resources, and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

  • Annual Salary of £28,000
  • Free, healthy, and high-quality meals when on duty
  • Grow your Career!
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Free car park
  • Subsidised Taxi between 12am and 7am
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Guest Experience Day: 1 night stay with breakfast and dinner
  • Modern and inclusive Team Member’s areas

We are now recruiting for an Assistant Restaurant Manager at the Hilton Birmingham Metropole's Brightsmith's Restaurant.

What will I be doing?

You will be joining the Food and Beverage team as an Assistant Restaurant Manager. You will oversee all Bar operations including to ensure quality and service by performing the following tasks to the highest standards:

  • Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
  • Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
  • Ensure Team Members maximize all sales opportunities
  • Ensure Team Members consistently maintain brand standards and high levels of customer service
  • Handle all customer inquiries in an appropriate and professional manner
  • Accurately manage all transactions during service
  • Manage Team Member schedules, stock, and wastage levels

What are we looking for?

An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in organizing food and beverage service in a range of outlets
  • Experience in supervising a team
  • Flexibility to respond quickly and positively to a range of work situations
  • A passion for developing others to be part of a winning team

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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