Assistant Business Centre Manager: Guest Experience Lead

Bizspace Ltd; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

BizSpace Limited is seeking an Assistant Business Centre Manager for the Waltham Abbey site. You will support the Business Centre Manager, welcome visitors, and ensure smooth onboarding and daily operations across facilities, logistics and customer engagement.

You will build strong customer relationships, manage front-of-house activities, and assist in driving ancillary income while maintaining high service standards in a dynamic workspace environment.

Qualifications

• Excellent communication skills at all levels.
• Proven problem-solving ability.
• Sales orientation with a customer-first approach.
• Full clean driving license.
• Proficiency with IT and Microsoft 365 to support daily operations.

Responsibilities

• Welcoming visitors to the Business Centre.
• Offer refreshments to BizSpace guests and tours.
• Build relationships with customers and manage Mailbox/Virtual office clients.
• Manage access control for new/departing customers and contractors.
• Maintain log of guests, contractors and attendees for fire log.
• Assist onboarding to ensure a smooth transition for new customers.
• Resolve concerns relating to the centre experience, IT, or office setup.

Skills

Communication skills

Problem solving

Sales orientation

IT knowledge

Telephone manner

Professional demeanor

Flexibility

Driving license

Tools

Microsoft 365

Job description

BizSpace Limited is seeking an Assistant Business Centre Manager for the Waltham Abbey site. You will support the Business Centre Manager, welcome visitors, and ensure smooth onboarding and daily operations across facilities, logistics and customer engagement.

You will build strong customer relationships, manage front-of-house activities, and assist in driving ancillary income while maintaining high service standards in a dynamic workspace environment.