Assistant Branch Manager

Rexel France; Kettering; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Contributory pension scheme

Performance-related bonus scheme

33 days annual leave

Private Medical Insurance

Staff discounts

Job summary

Rexel France is looking for a dynamic Assistant Manager in Kettering to support business operations. You’ll lead the team, ensuring exceptional customer service, and achieve sales targets while maintaining compliance with company standards.

The ideal candidate will inspire and motivate their team, have excellent communication abilities, and demonstrate effective problem-solving skills. This role offers substantial benefits including a generous leave policy and health perks.

Qualifications

• Demonstrated ability to build partnerships and collaborate effectively.
• Proven track record of accountability and overcoming challenges.
• Strong ability to create customer-centric solutions and relationships.
• Excellent communication and interpersonal skills.

Responsibilities

• Support Business Manager in achieving sales and operational targets.
• Ensure compliance with company policies and health standards.
• Act as a motivating coach for the team and resolve issues.

Skills

Collaboration

Takes Accountability

Customer Focus

Communication

Problem Solving

Drives Engagement

Job description

Assistant Manager

Are you ready to take the next step in your career? Denmans Kettering is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years)
• You can also buy and sell holiday each year
• Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships.

Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards.

You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively.

When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.

Qualifications

At Rexel, we prioritize hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Assistant Manager include:

• Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives
• Takes Accountability: Taking action, overcoming obstacles, and meeting commitments
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Communication: Clearly conveys information and ideas to individuals or groups.
• Problem Solving: Identifies and resolves problems in a timely manner
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives

What we are looking for:

• Drive to inspire a high-performing team and keep the branch running at its best
• Enjoys motivating, coaching, developing and holding the team accountable
• Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
• Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
• Able to use performance data to spot trends, prioritize actions and make commercial decisions
• Practical IT skills to manage stock, sales and workflows using our systems daily
• Proactive, organized and results-driven mindset