Lead Branch Manager

Rexel; East Midlands; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Contributory pension scheme

Bonuses for performance

33 days annual leave

Enhanced parental leave

Private Medical Insurance

Staff discounts

Job summary

Rexel France is seeking an Assistant Branch Manager for its Derby branch in the East Midlands. This role involves supporting the Area Branch Manager in daily operations, coaching the team, and managing customer relationships.

The ideal candidate will have strong negotiation and communication skills, proficiency in team development, and excellent customer service orientation. This position offers various benefits, including a contributory pension scheme and extensive learning opportunities.

Qualifications

• Strong negotiation and communication skills to effectively engage with customers.
• Proficiency in team development and training facilitation.
• Excellent customer service orientation with a focus on building, long-term relationships.
• Strong organizational skills necessary to manage daily operations.
• Collaboration across functions to achieve branch objectives.

Responsibilities

• Support the Area Branch Manager in leading the team.
• Monitor key metrics to drive improvements.
• Manage customer accounts, pricing, and terms.
• Identify training needs and support promotional activity.
• Prepare regular performance reports.

Skills

Negotiation skills

Communication skills

Team development

Customer service orientation

Organizational skills

Analytical skills

Job description

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
• Time Off: 33 days annual leave(including bank holidays, increasing throughout the years too!)
• You can also buy and sell holiday each year
• Enhanced parental leave
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

If so, our Assistant Branch Manager role based at our Derby branch is exactly what you could be looking for. In this role you will support the Area Branch Manager in leading the team and managing daily operations to achieve growth and enhance customer satisfaction within the branch and ad hoc support across the region supporting the Area Branch Manager.

Reporting to the Area Branch Manager you’ll support branch performance by coaching and motivating the team, overseeing day-to-day operations, and ensuring compliance with company and health & safety standards.

You’ll monitor key metrics (quote conversion, overrides, inventory) to drive improvements, manage customer accounts, pricing and terms to protect profitability, and resolve operational or customer issues.

You’ll identify training needs, support promotional activity, work closely with supply chain and finance, and prepare regular performance reports — stepping in for the Area Branch Manager as required.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Assistant Area Branch Manager include:

• Drives Results: Consistently achieving results, even under tough circumstances
• Holding Accountability: Holds self and others accountable to meet commitments
• Drive Engagement: Creating a climate where people are motivated to do their best to help the organisation meets its objectives
• Develops Others: Developing people to meet both their career goals and organisations goals
• Courage & Risk Taking: stepping up to address difficult issues, saying what needs to be said
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
• Curious: Seeking new ways to grow and be challenged using formal & informal learning channels

What we are looking for:

• Strong negotiation and communication skills to effectively engage with customers and stakeholders.
• Proficiency in team development and training facilitation to enhance team capabilities.
• Excellent customer service orientation with a focus on building long-term relationships is essential, along with a solid understanding of inventory management practices and stock control.
• Strong organisational skills necessary to manage daily operations and prioritise tasks effectively.
• Collaboration cross-functionally with various departments to achieve branch objectives and possess analytical skills to interpret performance data and drive informed decision-making.

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.