Assistant Branch Manager

Lords Builders Merchants; Horsham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discretionary bonus scheme

21 days holiday plus Bank Holidays

Job summary

Lords Builders Merchants is seeking an ambitious Assistant Branch Manager for our Horsham branch. This hands-on role focuses on driving sales performance, supporting daily operations, and building strong customer relationships.

Ideal candidates will have a minimum of 2 years experience in a builders’ merchant and a proven sales track record. You will take charge in motivating the team and ensuring high standards of customer service.

Benefits include a discretionary bonus scheme and 21 days holiday plus Bank Holidays.

Qualifications

• Minimum 2 years of experience working in a builders’ merchant.
• Proven ability to grow sales accounts and meet targets.
• Strong leadership skills to motivate a team.

Responsibilities

• Drive sales performance and develop customer accounts.
• Support the Branch Manager in daily operations.
• Manage stock levels and branch administration.

Skills

Sales background

Leadership

Customer service

Health & Safety knowledge

Job description

Sell. Lead. Grow. Build your future with Lords Builders Merchants.

Are you a sales-driven merchant professional ready to take the next step in your career? Looking for a leadership role where you can really make an impact?

We’re looking for an ambitious Assistant Branch Manager to join our newly rebranded Horsham branch. This is a hands‑on, sales-focused role with real responsibility — supporting the Branch Manager while helping drive branch performance, customer growth and operational excellence.

You’ll be a visible leader in the branch, building strong customer relationships, motivating the team, and driving sales.

What You’ll Be Doing

• Driving sales performance and developing new and existing customer accounts
• Supporting the Branch Manager with the day-to-day running of the branch
• Leading by example on customer service and sales standards
• Managing stock levels, deliveries, transport and branch operations
• Supporting with banking, cash reconciliation and branch administration
• Helping manage and develop branch colleagues
• Ensuring health & safety standards are maintained at all times

What We’re Looking For

• Experience working in a builders’ merchant (minimum 2 years)
• A strong sales background with a proven ability to grow accounts
• Confident leading, motivating and developing a team
• Commercial mindset with a focus on targets and performance
• Excellent customer service and communication skills
• Good knowledge of health & safety standards
• Eligible to work in the UK

Hours

7am‑4.30pm Monday to Friday, 8am‑12pm alternate Saturdays

Holiday

21 days plus Bank Holidays

Benefits

Discretionary bonus scheme

If you enjoy selling, leading from the front and building strong customer relationships — and you’re ready to take the next step into management — we’d love to hear from you.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone!