Assistant Bodyshop Manager: Lead Repairs & Workflow

Lloyd Motor Group; Newcastle upon Tyne; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

33 days of annual leave

Healthcare cash plan

Employee vehicle-discount schemes

Cycle to work scheme

Eyecare vouchers

Free flu jabs

Pension scheme (including life cover)

Internal and manufacturer training

Staff referral scheme

Job summary

Lloyd Motor Group in Newcastle is seeking an experienced Assistant Bodyshop Manager to support daily operations and ensure repairs are completed to manufacturer standards.

You will work with technicians and the office team to keep customers updated, manage workflow, and help achieve site KPIs. A strong Bodyshop background and leadership skills are essential for this role. This role offers a competitive basic salary with OTE £50,000 plus a company car, and a 40-hour week.

Qualifications

• Experience in a Bodyshop/accident repair centre.
• Experience as Bodyshop Workshop Controller/Manager beneficial.
• Ability to lead technicians and optimise workshop productivity.

Responsibilities

• Support the Bodyshop Manager with the daily running of the Bodyshop.
• Act as deputy to the Bodyshop Manager when required.
• Control daily workshop loading and repair flow.
• Manage technician productivity, efficiency and job progression.
• Work closely with technicians to ensure repairs are completed correctly and to manufacturer standards.
• Monitor work in progress and ensure jobs are completed within agreed timescales.
• Support quality control, reduce comebacks and maintain high repair standards.
• Help manage cycle time, labour recovery, productivity and site performance.
• Liaise with the office team to ensure customer updates, authorisations and repair information are managed correctly.
• Support insurer, engineer and work provider communication where required.
• Assist with repair planning, parts issues, supplements and job delays.
• Deal with customer or operational escalations in a professional manner.
• Help maintain a safe, clean and well-organised workshop.
• Support technician engagement, team performance and colleague development.
• Work with the Bodyshop Manager to achieve agreed site targets and KPIs.

Skills

Bodyshop experience

Workshop management

People leadership

Organisation

Communication

UK driving licence

Team coordination

Tools

Audatex

Job description

Lloyd Motor Group in Newcastle is seeking an experienced Assistant Bodyshop Manager to support daily operations and ensure repairs are completed to manufacturer standards.

You will work with technicians and the office team to keep customers updated, manage workflow, and help achieve site KPIs. A strong Bodyshop background and leadership skills are essential for this role. This role offers a competitive basic salary with OTE £50,000 plus a company car, and a 40-hour week.