Assistant Bars Manager

Digby + Fox Hospitality; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Bars Manager to elevate their drinks service. The role involves managing bar operations, building a motivated team, and ensuring exceptional service standards. Ideal candidates will have extensive experience in high-end environments and a passion for mixology.

Qualifications

• Proven experience in a similar role in luxury hospitality.
• Accomplished mixology skills and extensive knowledge of quality spirits.

Responsibilities

• Assist manage bar operations ensuring service excellence.
• Build a team of highly trained bartenders and barbacks.
• Maximize beverage revenue and maintain inventory.

Skills

Customer Service

Team Building

Logistical Acumen

Mixology

Communication

Job description

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Direct message the job poster from Digby + Fox Hospitality

Founder & Operations Director Innovating Hospitality

THE ROLE

We are looking for an Assistant Bars Manager to join our team

As a pivotal member of our front-of-house service team, you will be responsible for the curation and execution of a
world class drinks offer, ensuring highly trained, charismatic team work together to deliver excellence to our members and create drinks which are immaculately and
imaginatively executed.

You are responsible for setting the service standard of the bars, so we seek somebody with extensive experience in high-end drinks service environments, an impeccable demeanor, excellent customer service skills, and logistical and organisational acumen.

You should also have a great network of suppliers and a creative flair which you will have the opportunity to put into practice both behind the bar and at our multiple member and private events.

Your main responsibilities will include:

Operations & Service
● Assist manage the bar operations across the business ensuring bar team in place to provide service excellence to members and guest.
● Maintain a large inventory, ensuring bars are well-stocked and efficiently run
both for the day-to-day operations and for special or large-scale events.
● Support the Bars Manager creating all beverage and cocktail lists (other than
wine), ensuring correct pricing to achieve budgeted GP and ensuring your creative, beautiful and delicious cocktails set the benchmark for clubs in London.
● Build a team of motivated, positive, and impressive bartenders and barbacks, who
are immaculately presented and highly trained to deliver first class service.
● Build team knowledge on spirits, cocktails, wine and food through effective
collaboration with the Bar team, Sommeliers and BOH team.
● Ensure effective communication between BOH and FOH to ensure service runs smoothly through opening hours.
● Ensure effective and engaging daily briefings before each service.
● Build Member loyalty and ensuring that the Bar team are constantly building
their knowledge on the Members to provide individual and engaging service at all times
● Study sales reports to understand member habits and preferences, enabling you to tailor the drinks offer across the business.
● Ensure a thorough knowledge of Members’ and Events’ programmes.
● Ensure a thorough understanding of the market within which we operate,
including regularly assessing the competition and ensuring existing and new brand relationships are working and developed as per any agreements in place.
● Ensure the tone of all beverage offerings throughout the Club bar and events is
consistent with the values of our business.
● Responsible for ensuring all opening and closing duties are completed correctly
and to the standard set out.

People/Team
● Recruit talent to the bars in line with Company policy and procedures and
ensure all team members are inducted into the team with a good understanding of
their role and of the Company Values.
● Lead, inspire and motivate the Bar team to achieve stability, increased
productivity and employee loyalty and engagement.
● Communicate clearly with the Bar Team to ensure they are aware of what is
required of them at all times, setting them measurable objectives and managing
their performance.
● Work with the Bars Manager and senior management team to deliver exceptional
standards of service within Food and Beverage Operations based on our values.
● Work collaboratively with Deputy F&B Manager and senior management team to deliver the objectives of the Food and Beverage department.

Financial & Inventory Management
● Work with the Bars Manager to maximise beverage revenue by maximising average spend, gross profit and minimising cost and eliminate any discrepancies in stock.Work to ensure that beverage margins are maintained in line with targets, that wastage is strictly controlled and the price integrity of the drinks menu is
maintained.
● Initiate and maintain vendor relationships.
● Manage and maintain stock and bar systems including stock control software,
training key members of the team where required to ensure accurate usage and
reporting.
● Uses point-of-sale (POS) tracking technology and bar and restaurant management
platforms.

Maintenance & Compliance
● Maintain records (fridge temps, drink recipes, costings etc) as needed.
● Ensure that the Bar(s) are clean, well maintained and provide the best possible
environment for Club members and guests.
● Complete opening and closing duties to ensure compliance and quality assurance
of standards are maintained.
● Ensure a high level of personal hygiene, grooming and uniform standards of the
team.
● Ensure all team members adhere to health & safety, food hygiene, COSHH and fire
regulations and any other Company policy and procedure.
● Ensure full adherence to the licence operating requirements which always require compliance.

The skills and experience which will help you succeed in this role:

● Proven experience in a similar role in a fast-paced, multi-outlet business within
the luxury lifestyle market, private membership clubs/hospitality businesses or similar.
Accomplished mixology skills and true passion for your craft with an extensive
knowledge of quality spirits and a passion to continually develop the drinks
offering
● Strong understanding and knowledge of effective liquor, stock and margin control
within a bar environment
● A hands-on, proactive and enthusiastic leader with excellent team-building skills.
● A passion for delivering exceptional guest experiences, with a commitment to
service excellence
● Warm, personable and professional at all times with exceptional attention to
detail and with the ability to look ahead and pre-empt issues or challenges
● Exceptional communication skills and rapport-building abilities alongside great
great organisational skills
● Enthusiasm and lots of energy coupled with the ability to remain composed under
pressure
● Passion for championing diversity, equality, equity and inclusion
● A naturally entrepreneurial mindset with the ability to keep the customer
experience front and centre of all decisions whilst balancing this with good,
commercial sense
● You will possess a friendly, characterful demeanour and take genuine pleasure in
supporting your colleagues
● Strong network within hospitality industry to support us in our recruitment needs
● Flexibility to work evenings, weekends, and holidays as required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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