Assistant Bar Manager

Sopwell House; St Albans; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Learning platform

Health & wellbeing

Healthcare plan

Staff discounts

Spa discounts

Refer a Friend

Hotel staff rates

Free staff meals

Parking

Job summary

Sopwell House in Hertfordshire, United Kingdom, is seeking a Bar Supervisor to support the Octagon Bar Manager and lead the bar team in delivering exceptional guest experiences.

The role requires supervisory experience in a luxury hotel bar, strong cocktails knowledge, and leadership to train and motivate staff. Flexibility for evenings, weekends and bank holidays is essential.

Qualifications

• Supervisory experience in a bar or luxury hotel.
• Strong knowledge of cocktails, spirits and beverage service.
• Proven leadership to train and develop a team.
• Excellent guest service with a warm, personable manner.
• Flexible to work evenings, weekends and bank holidays.

Responsibilities

• Support the Octagon Bar Manager in supervising, training and developing the bar team to standards.
• Act as a guest service role model, creating a warm atmosphere for guest relations.
• Ensure the Cocktail Bar is stocked with the agreed product range and train the team to serve it.
• Handle guest feedback and complaints, and identify opportunities to maximise sales.
• Get onto the floor during meal periods and peak times to support the team.
• Help maintain service, sanitation and food handling standards across the department.
• Build open, collaborative relationships with the wider Food & Beverage team.

Skills

Supervisory experience

Bar knowledge

Leadership

Guest service

Flexibility

Job description

Full-time position, 40 hours
Up to £38,500 per annum, includes service charge

Your country home away from
home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell
House is a luxurious, family-owned Georgian country house hotel offering
timeless elegance and modern comfort. We're proud to be a place where exceptional
service is delivered with warmth, pride and purpose.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a
world of 'Perfect Contentment' for both our team members and guests alike,
'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.

Your role in our family:

• Support the Octagon Bar Manager
  in supervising, training and developing the bar team to our departmental
  standards
• Act as a guest service role
  model, creating a warm and positive atmosphere for guest relations
• Ensure the Cocktail Bar is fully
  stocked with our agreed product range and the team confidently trained to serve
  it
• Handle guest feedback and
  complaints, and identify opportunities to maximise sales
• Get onto the floor during meal
  periods and peak trading times to support the team
• Help maintain service,
  sanitation and food handling standards across the department
• Build open, collaborative
  relationships with the wider Food & Beverage team

What we're looking for:

• Previous supervisory experience
  within a bar or Food & Beverage environment, ideally in a luxury hotel
• Strong product knowledge of
  cocktails, spirits and beverage service
• Confident leadership skills with
  the ability to train, motivate and develop a team
• Excellent guest service skills
  with a warm, personable manner
• Flexibility to work shifts
  including evenings, weekends and bank holidays

The best bit:

• Learning and Development: Access
  our digital learning platform, and various courses to enhance your knowledge
  and skills
• Health & Wellbeing: Benefit
  from our interactive health and wellbeing platform and Employee Assistance Program.
• Health care cash plans: take
  advantage of our Health Care cash plan benefits, including 24-hours access to a GP.
• Discounted food and beverage,
  accommodation and spa for you and your family
• Discounts on Spa treatments and
  Spa days in our award-winning Cottonmill Spa
• Discount on Spa products
• Refer a Friend Scheme: earn up
  to £1,000 referral fee when you recommend someone to work with us
• Preferred Hotel Group discounted
  global hotel rates
• Free staff meals and parking

Equal Opportunities

We're committed to creating an
inclusive workplace where everyone can thrive. If you need any adjustments
during the recruitment process, just let us know at
[e-mail]

Right to Work

Applicants must have the legal
right to live and work in the UK. Proof of documentation will be required in line with the Asylum and Immigration Act 1996.