Assistant Bar Manager

Dakota Hotels; South Queensferry; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Special discounts on stays and dining

Bonuses for referrals and Trip Advisor

Additional holiday day on first work-?

Meals on duty and uniforming

Job summary

Dakota Hotels is seeking a Bar Supervisor to lead our bar team in delivering exceptional guest experiences and maintaining luxury standards at our South Queensferry property. You will coach staff, manage operations, and drive revenue through expert beverage knowledge and personalised service.

The ideal candidate has extensive bar leadership experience, a passion for cocktails, and a commitment to quality. Join a culture that values development, training, and a strong team ethic.

Qualifications

• 3+ years in a full-service, high-end restaurant or bar.
• 1+ year training others in Bar/Restaurant environment.
• Experience overseeing bar operations, team, and customer service.
• Strong knowledge of classic cocktails, wines and spirits.
• Positive culture advocate and detail-oriented.
• Flexible with shift patterns and able to work around business needs.
• Demonstrated brand research and genuine desire to join the team.

Responsibilities

• Lead and inspire the bar team to deliver guest experiences while upholding Dakota's luxury standards.
• Oversee bar operations, service delivery, and adherence to procedures during shifts.
• Drive guest satisfaction and revenue through knowledge, upselling, and service recovery.
• Manage stock control, cellar operations, inventory, wastage, and product quality.

Skills

Leadership

Cocktail knowledge

Customer service

Staff training

Job description

We are seeking a hospitality professional with strong leadership skills and a passion for beverage and cocktails to join our team for the role of Bar Supervisor.

PRIMARY ROLE RESPONSIBILITIES

• Lead and inspire the bar team to deliver exceptional guest experiences, maintaining Dakota's luxury hospitality standards while providing coaching, support, and day-to-day operational leadership.
• Oversee bar operations and service delivery, ensuring seamless, efficient service, adherence to procedures, and outstanding attention to detail throughout every shift.
• Drive guest satisfaction and revenue growth through expert food and beverage knowledge, personalised service, upselling opportunities, and effective service recovery
• Manage stock control and cellar operations, including inventory monitoring, deliveries, stock rotation, wastage management, and maintaining product quality standards.
• Support team development and people management by delivering training, mentoring colleagues, conducting performance conversations, and contributing to rota and payroll processes.
• Ensure compliance, safety, and responsible alcohol service by upholding licensing laws, food safety standards, health and safety requirements, and company policies

APPLICANT REQUIREMENTS

The successful applicant will have/be::

• At least 3 years’ experience working in a full-service, high-end restaurant and/or bar.
• At least 1 years’ experience training others in a Bar or Restaurant environment.
• Experienced in overseeing bar operations, team, and customer service
• Strong knowledge of classic cocktails, wines and spirits is essential.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• An enthusiastic individual who will promote our culture of positivity.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester,and?Newcastle. With our newest hotel opening at Manchester Airportwith more?in our pipeline.?

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded by?