Executive Housekeeper

Dakota Eurocentral; Motherwell; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on stays and dining

Refer-a-friend bonus

Additional holiday on anniversary

Meals on duty

Employee assistance programme

Flexible working options

Dakota Academy training

Job summary

Dakota Hotels in the United Kingdom is seeking an Executive Housekeeper to lead the housekeeping function across 92 bedrooms, public areas and event spaces, delivering the highest standards of cleanliness.

You will oversee night-cleaning operations, collaborate with Maintenance and the Head Chef, manage HR tasks, rotas and ensure strict H&S/compliance, while coaching and developing the team.

Qualifications

• Minimum of three years' experience as a Housekeeping Manager in a hotel.
• Strong leadership and team management experience.
• Experience in a4- or 5-star hotel is beneficial.
• Excellent attention to detail with a passion for high cleanliness standards.
• Fully computer literate with experience in writing rotas.
• Working knowledge of health and safety guidelines, COSHH is beneficial.
• Established leader who can motivate and develop the team and provide coaching.
• Hands-on approach to support all tasks within the operation.

Responsibilities

• Oversee cleanliness of 92 bedrooms, public areas, event spaces and back of house to brand standards.
• Collaborate with Maintenance to ensure the building is aesthetically well-maintained.
• Oversee nights team cleaning and ensure night-shift checklists are actioned.
• Work with the Head Chef to keep back-of-house areas presentable and clean, including storage and bins.
• Ensure housekeeping team follows H&S procedures and train on chemical handling.
• Assist Housekeeping Manager with HR tasks such as onboarding and staff development.
• Maintain Duty Manager responsibilities, conduct room checks, manage stock and ordering.
• Coordinate with Maintenance and Reception to ensure smooth hotel operation.
• Develop and review the housekeeping rota to align with payroll costs and forecasted room sales.

Skills

Leadership

Attention to detail

COSHH knowledge

Health & safety awareness

Tools

Rotas

Job description

Dakota Hotels are seeking a strong team leader with the highest standards of cleanliness for the role of Executive Housekeeper. As the Executive Housekeeper, you will be responsible for the cleanliness of the entire hotel and operation of the housekeepingfunction as a whole.

PRIMARY ROLE RESPONSIBILITIES

• The primaryresponsibilities of the role are:

• Work with meticulous attention to detail when checking standards of cleanliness, and oversee that all 92 bedrooms, public areas, events spaces, and back of house areas are in accordance with brand standards.
• Working closely with the Maintenance Team to maintain the highest standards ensuring that the whole building is?aesthetically well-maintained.
• Oversee the cleaning carried out by the nights team and work with the Senior Night Manager to ensure thatnightscleaning checklists are actioned, so that highest standards of cleanliness are maintained at all times of the day.
• Working alongside the Head Chef to ensure back of house areas are presentable and cleaning maintained, including storage and bin areas. Provide resource and support in driving cleaning standards as required.
• Be responsible for ensuring the Housekeeping team follow H&S procedures and carry out on the job compliance-based training such as chemical handling.
• Support the Housekeeping Manager by carrying out HR tasks such onboarding and developing the Housekeeping team; implementing New Start Training Plans, holding reviews and appraisals, carrying out return to work interviews, and providing daily guidance to the Housekeeping Management team.
• Maintain a visible presence within the operation by undertaking early Duty Manager responsibilities where required, ensuring standards through room checks, managing stock and ordering processes, and coaching the team to drive performance and consistency.
• Maintain strong communication links and effective coordination with other departments, particularly maintenance andreception, and work with proactive forethought regarding the operation of the entire hotel.
• Develop and review the Housekeeping rota to ensure it is in line with budgeted payroll costs and forecasted room sales, whilst managing holiday usage.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• A minimum of threeyears experienceas a Housekeeping Manager in a hotel [required].
• Strong leadership skills and experience in managing a team focused on cleaning [required].
• Working experience in a4 or 5 starhotel [beneficial].
• Excellent attention to detail with a passion for upholding the highest standards of cleanliness.
• Be fully computer literate with experience in writing rotas [required].
• Have a working knowledge of health and safety guidelines and practices, particularly COSHH regulations [beneficial].
• An established and confident leader, who works to motivate and develop your team. Havestrong trainingskills.
• Hands-on approach to all aspects of the role, willing and able to support our team through all tasks necessary within the operation.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester,and?Newcastle. With our newest hotel opening at Manchester Airportwith more?in our pipeline.?

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded by?The Caterer to the ‘Top 30 under 30’?in the industry,?demonstrating?our success in developing talent.?