Assistant Bar Leader

RH; Greater London; On-site; GBP 26,000 - 42,000; Full time

Job summary

RH Hospitality in London seeks an experienced bartender to deliver First Class service within our design-gallery restaurants. You will craft cocktails and beverages, present wine pairings, and guide guests through our beverage program with consistency and care.

You will lead by example, coach team members, maintain bar quality and inventory, handle payments, and ensure safety and compliance in a luxury environment.

Qualifications

• 4+ years of bartending or equivalent experience in a high-volume, upscale or luxury hospitality environment.
• Experience coaching, mentoring or developing Team Members in a hospitality environment.
• Strong knowledge of spirits, wine, beer, classic and contemporary cocktails and responsible alcohol service practices.
• Commitment to responsible alcohol service practices, food safety and RH policies.
• Effective verbal communication in English to interact with guests and Team Members; legal authorization to work.

Responsibilities

• Create a warm and inviting experience by delivering First Class Service that reflects RH's standards of hospitality.
• Prepare and present cocktails, wine, beer, spirits, and coffee with consistency and attention to detail.
• Guide guests through RH's beverage offerings with thoughtful recommendations and wine pairings.
• Lead by example during service and coach Team Members through hands-on guidance.
• Maintain beverage quality, inventory accuracy, and bar cleanliness.
• Process guest payments accurately using the point-of-sale system and ensure confidentiality.
• Resolve guest concerns with professionalism and escalate when needed.
• Follow all responsible alcohol service guidelines and RH policies.

Skills

Bartending experience

Coaching / mentoring

Spirits & cocktails knowledge

English communication

High-volume hospitality

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

YOUR RESPONSIBILITIES

• Create a warm and inviting experience by delivering First Class Service that reflects RH's standards of hospitality
• Prepare and present cocktails, wine, beer, spirits, and coffee with consistent quality, accuracy and attention to detail
• Create memorable beverage experiences by guiding guests through RH's beverage offerings with thoughtful recommendations, wine pairings and knowledgeable service
• Lead by example during service, reinforcing RH's standards of hospitality, beverage quality and operational excellence
• Coach, mentor and support bar and coffee Team Members through hands-on guidance, feedback and role modeling
• Support location leadership in maintaining beverage quality, inventory accuracy, product quality, production, cleanliness and operational readiness
• Maintain a clean, organized and fully stocked bar by replenishing and rotating inventory, glassware, garnishes and supplies to support uninterrupted service
• Help coordinate opening and closing responsibilities to ensure the bar is prepared for service and properly secured at the end of each shift
• Partner with location leadership to identify opportunities to improve service execution, operational efficiency and the overall guest experience
• Process guest payments accurately using the point-of-sale system while maintaining confidentiality and compliance with cash handling procedures
• Resolve guest concerns with professionalism, urgency, and sound judgment while escalating issues appropriately
• Follow all responsible alcohol service guidelines and comply with applicable liquor laws and company policies

OUR REQUIREMENTS

• 4+ years of bartending or relevant experience in a high-volume, upscale or luxury hospitality environment or equivalent experience
• Demonstrated experience coaching, mentoring or developing Team Members in a hospitality environment
• Strong knowledge of spirits, wine, beer, classic and contemporary cocktails and responsible alcohol service practices
• Passion for expanding knowledge of wine, spirits, cocktails and seasonal beverage offerings through ongoing learning and development
• Understanding of beverage operations, inventory management, and service execution
• Commitment to responsible alcohol service practices, food safety and sanitation standards, applicable regulations, and RH policies
• Effective verbal communication in English is required to provide exceptional service to guests and collaborate with fellow Team Members.
• Legal authorization to work in the country of application at the time of hire
• Meets the minimum legal age required to serve alcohol, work designated shifts and perform the full scope of job responsibilities in accordance with local labor and safety regulations
• Commitment to high standards of personal appearance, including adherence to uniform guidelines, grooming and hygiene practices to ensure a professional presentation to guests
• Flexibility to work evenings, weekends, holidays and variable shifts as business needs require

PHYSICAL REQUIREMENTS

• Frequent stooping, bending, and reaching, both overhead and below bar height
• Lift or move items up to 25 kgs using appropriate equipment and safe handling techniques
• Stand and walk for extended periods as part of daily work activities
• Safely ascend and descend stairs, with or without carrying beverages, glassware or service equipment
• Navigate busy, low-lit bar and dining environments with attention to safety and control