Bartender

RH; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

RH Hospitality in London seeks a knowledgeable Bartender to deliver a First Class beverage experience reflecting RH's luxury standards. You will guide guests through cocktails, wine and spirits with craftsmanship and attentive service.

The ideal candidate has 3+ years of bartending in upscale environments, a passion for wine and cocktails, and a commitment to responsible service while collaborating with a high-caliber team.

Qualifications

• 3+ years of bartending in upscale or luxury hospitality environments.
• Knowledge of spirits, wine, beer, cocktails, and responsible alcohol service practices.
• Passion for expanding knowledge of wine, spirits, cocktails and seasonal beverage offerings.

Responsibilities

• Create a warm First Class experience by delivering RH standards of hospitality.
• Prepare and present cocktails, wine, beer, and spirits with consistent quality and attention to detail.
• Guide guests through RH's beverage offerings with thoughtful recommendations and pairings.
• Maintain a clean, organized bar with stocked inventory and supplies.
• Process payments accurately using the POS system.

Skills

Bartending

Wine knowledge

Customer service

English communication

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking a knowledgeable and service-minded Bartender to deliver a refined beverage experience that reflects the highest standards of hospitality. In this role, you will guide guests through each phase of their beverage journey with exceptional service, craftsmanship, and attention to detail. The ideal candidate is committed to delivering luxury hospitality while cultivating their expertise in wine, spirits and cocktails within a culture of collaboration and continuous learning.

Responsibilities

• Create a warm and inviting experience by delivering First Class Service that reflects RH's standards of hospitality
• Prepare and present cocktails, wine, beer, and spirits with consistent quality, accuracy and attention to detail
• Create memorable beverage experiences by guiding guests through RH's beverage offerings with thoughtful recommendations, wine pairings and knowledgeable service
• Maintain a clean, organized, and fully stocked bar by replenishing and rotating inventory, glassware, garnishes and supplies to support uninterrupted service
• Process guest payments accurately using the point-of-sale system while maintaining confidentiality and compliance with cash handling procedures
• Complete opening and closing responsibilities to ensure the bar is prepared for service and properly secured at the end of each shift
• Serve as a brand ambassador by engaging warmly with guests, modeling polished personal presentation and demonstrating knowledge of RH's food and beverage offerings
• Support an efficient, guest-focused service environment by anticipating guest and team needs while maintaining an organized, service-ready bar
• Partner with location leadership to manage beverage inventory, monitor product quality, minimize waste and support operational and financial goals
• Resolve guest concerns with professionalism, urgency and sound judgment while escalating issues appropriately
• Follow all responsible alcohol service guidelines and comply with applicable liquor laws and company policies

Requirements

• 3+ years of bartending experience in a high-volume, upscale or luxury hospitality environment
• Knowledge of spirits, wine, beer, classic and contemporary cocktails and responsible alcohol service practices
• Passion for expanding knowledge of wine, spirits, cocktails, and seasonal beverage offerings through ongoing learning and development
• Commitment to responsible alcohol service practices, food safety and sanitation standards, applicable regulations, and RH policies
• Effective verbal communication in English is required to provide exceptional service to guests and collaborate with fellow Team Members
• Legal authorization to work in the country of application at the time of hire
• Meets the minimum legal age required to serve alcohol, work designated shifts and perform the full scope of job responsibilities in accordance with local labor and safety regulations
• Commitment to high standards of personal appearance, including adherence to uniform guidelines, grooming and hygiene practices to ensure a professional presentation to guests
• Flexibility to work evenings, weekends, holidays and variable shifts as business needs require

Physical Requirements

• Frequent stooping, bending, and reaching, both overhead and below bar height
• Lift or move items up to 25 kgs using appropriate equipment and safe handling techniques
• Stand and walk for extended periods as part of daily work activities
• Safely ascend and descend stairs, with or without carrying beverages, glassware or service equipment
• Navigate busy, low-lit bar and dining environments with attention to safety and control