Assistant Admissions Coordinator

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 21,000 - 27,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking an administrator to deliver and maintain a professional service to the Cancer directorate and patients, relatives and colleagues in a busy day unit. You will have direct contact with patients, greet visitors, respond to information requests, handle telephone calls and emails, book appointments and transport, and input data on Trust systems.

The role requires attendance Monday to Friday with some weekends and bank holidays on a

Responsibilities

• To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues, in a very busy day unit.
• Direct contact with patients.
• Greet visitors face-to-face and respond to requests for a range of information.
• Receive and respond to telephone calls dealing with a range of requests.
• Receive and respond to emails for a range of requests.
• Book appointments and transport.
• Check patient information.
• Photocopy and filing.
• Input information on Trust systems.
• Attend handover meetings as required taking notes when necessary.
• Ensure all tests/treatments requested are booked.
• Cover Monday to Friday, plus some Weekends & Bank Holidays on a rotational basis.

Job description

• To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues, in a very busy day unit.,
• Direct contact with patients.,
• Greet visitors face-to-face and respond to requests for a range of information.,
• Receive and respond to telephone calls dealing with a range of requests.,
• Receive and respond to emails for a range of requests.,
• Book appointments and transport.,
• Check patient information.,
• Photocopy and filing.,
• Input information on Trust systems.,
• Attend handover meetings as required taking notes when necessary.,
• Ensure all tests/treatments requested are booked.,
• Cover Monday to Friday, plus some Weekends & Bank Holidays on a rotational basis.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.