Asset Shipping Specialist (It Support)

Axiom Technologies; Glasgow; On-site; GBP 38,000 - 52,000; Full time

Job summary

Axiom Technologies is seeking a highly organized Asset Shipping Specialist to join our Technology Workplace Support Services (WSS) team in the UK. You will manage the end-to-end shipping of IT assets, ensuring security, compliance, and traceability from procurement through disposal.

You will work closely with logistics partners, site contacts, and internal teams to optimize shipping processes, maintain documentation, and drive efficiency through data-driven improvements.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years in IT support, shipping/logistics, or asset management.
• Experience with ServiceNow or other ticketing systems.
• Strong Excel skills and proficiency in MS Office/SharePoint.
• Excellent communication, organizational, and time management skills.

Responsibilities

• Coordinate and manage secure IT asset shipping using approved logistics vendors.
• Verify serial numbers and packaging compliance (security tape, seals, GPS monitoring).
• Liaise with site contacts, ensure accurate ticket updates (ServiceNow), and monitor GPS tracking.
• Maintain and improve shipping procedures and documentation for internal and external use.
• Drive process efficiencies through reporting, dashboards, and auditing.
• Support asset tracking, data entry, and related tasks during downtime.

Skills

IT support

Shipping & logistics

ServiceNow

Excel

SharePoint

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Excel

SharePoint

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .

We're seeking a highly organized and detail-oriented Asset Shipping Specialist to join our Technology Workplace Support Services (WSS) team. This role plays a vital part in our end-to-end IT asset lifecycle- from procurement through secure disposal.

You'll work closely with our logistics partners and internal teams to ensure secure, compliant, and trackable movement of IT assets. If you're passionate about asset management, operational excellence, and have experience in tech support and logistics, we want to hear from you!

Key Responsibilities

• Coordinate and manage secure IT asset shipping using Firm-approved logistics vendors
• Verify serial numbers and packaging compliance (security tape, seals, GPS monitoring, etc.)
• Liaise with site contacts, ensure accurate ticket updates (ServiceNow), and monitor GPS tracking
• Maintain and improve shipping procedures and documentation for internal and external use
• Drive process efficiencies through reporting, dashboards, and auditing
• Support asset tracking, data entry, and other related tasks during downtime

Requirements

• Bachelor's degree or equivalent experience
• 3-5 years in IT support, shipping/logistics, or asset management
• Experience with ServiceNow or other ticketing systems
• Strong Excel skills and proficiency in MS Office/SharePoint
• Excellent communication, organizational, and time management skills
• ITIL certification is a plus
• Prior experience in financial services is a bonus

Why Join Us?

• Be part of a high-impact, detail-driven team within a global organization
• Work with cutting-edge asset security and compliance processes
• Opportunity to create and implement meaningful operational improvements