Asset Management admin

Essential Employment; Harlow; On-site; GBP 22,000 - 28,000; Full time

Job summary

Essential Employment is recruiting for a Technical Support Officer to join our housing and asset management team in the UK. You will help tenants and leaseholders, coordinate surveys, and manage the day-to-day administration to support housing analysts.

You will handle enquiries, provide written and oral responses, and contribute to record keeping, training, and ensuring database access for colleagues. This role emphasises thorough administrative support and effective communication.

Qualifications

• Experience in asset management or housing sector.
• Strong written and oral communication.
• Ability to coordinate surveys and maintain records.

Responsibilities

• Assist with asset management duties and tenant support.
• Coordinate stock condition and energy surveys.
• Respond to enquiries with written or oral replies.
• Provide general administration and reporting support.
• Assist with training and database access for users.
• Support daily tenant/leaseholder activities.

Skills

Asset management

Tenant liaison

Administrative support

Data entry

Communication skills

Job description

As a Technical Support Officer, you will be responsible for:

• Dealing with Asset Management providing support to tenants, internal and external colleagues.
• Helping coordinate stock condition surveys/Energy Performance Surveys
• Dealing with enquiries and providing a written/oral response as required
• Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping.
• Help with user training and facilitate access to databases
• Dealing with tenants/leaseholders daily
• Support the department in responsibilities relating to Asset Management

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared