Asset Finance Account Manager | Hybrid Work & Relationship Focus

Close Brothers Asset Finance; Sidcup; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Close Brothers Asset Finance in the United Kingdom offers a hybrid working arrangement. We seek an organised, detail-oriented person to support regional Sales teams by progressing finance applications, coordinating credit submissions, and performing initial due diligence.

The role involves liaising with Credit, Operations, Customers, Brokers and Suppliers, delivering high-quality support and ensuring timely customer outcomes while maintaining accuracy and regulatory compliance.

Qualifications

• The ability to communicate with customers and colleagues at all levels of seniority.
• Proven experience in customer service, relationship management or related role.
• Proficiency in handling customer enquiries with a customer-centric approach.
• Strong attention to detail.
• Numerate and analytical ability.

Responsibilities

• Liaise with Credit and Operations functions plus customers, brokers and suppliers to solve proposal or deal documentation accuracy issues to enable timely customer outcomes
• Act as a brand ambassador, promoting our company's values and maintaining a positive brand image at all times.
• Create or support the construction of inbound proposals and perform any initial due diligence activities required
• Engage with Customers, Brokers and Suppliers via telephone and email, providing outstanding support to address proposal related enquiries and to resolve issues
• Understand the team business strategy, vision/mission and personal contribution to it.
• Develop and maintain relationships with existing customers via telephone, emails, and on occasion face to face meetings.
• Understand and comply with standard operating procedures to meet the Group’s Conduct Risk policies and the expectations of our regulators

Skills

Communication

Customer service

Relationship management

Attention to detail

Numerate

Analytical ability

Tools

CRM software

Microsoft Office

Job description

Close Brothers Asset Finance in the United Kingdom offers a hybrid working arrangement. We seek an organised, detail-oriented person to support regional Sales teams by progressing finance applications, coordinating credit submissions, and performing initial due diligence.

The role involves liaising with Credit, Operations, Customers, Brokers and Suppliers, delivering high-quality support and ensuring timely customer outcomes while maintaining accuracy and regulatory compliance.