Assessment Operations Specialist - Hybrid & Flexible

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Private medical insurance

Group personal pension scheme

Job summary

Cambridge University Press & Assessment is seeking an Assessment Administrator to support internal teams and external suppliers across end-to-end test content production and results determination. The role requires meticulous administrative work with MS Office and Adobe Pro, and a good grasp of IELTS processes.

It's a hybrid role with 40–60% face-to-face in Cambridge. You will handle quality assurance for marking and results, ensure compliance with policies, protect confidentiality, and

Qualifications

• Experience providing high-quality administrative services using Microsoft Office products and Adobe Pro.
• Knowledge of the IELTS ecosystem is advantageous.
• GCSE Maths and English (or equivalents) required.
• Meticulous about confidentiality, with excellent accuracy and ability to work under pressure.
• Strong planning, coordination, prioritisation and decision-making skills.
• Collaborative, with good interpersonal skills and ability to engage stakeholders.

Responsibilities

• Provide administrative support for production of test content at item/task/test level by selecting and completing tasks from the Worklog and ensuring quality standards.
• Provide administrative support for quality assurance activity on marking and results determination processes.
• Adhere to Cambridge University Press & Assessment and IELTS policy and procedure in relation to test security.
• Escalate any identified risks and issues through the appropriate route.

Skills

Microsoft Office

Adobe Pro

IELTS ecosystem

Attention to detail

Communication

Stakeholder engagement

Education

GCSE Maths and English (or equivalents)

Tools

Content management systems

Job description

Cambridge University Press & Assessment is seeking an Assessment Administrator to support internal teams and external suppliers across end-to-end test content production and results determination. The role requires meticulous administrative work with MS Office and Adobe Pro, and a good grasp of IELTS processes.

It's a hybrid role with 40–60% face-to-face in Cambridge. You will handle quality assurance for marking and results, ensure compliance with policies, protect confidentiality, and