Assessment Administrator - 7561

Cambridge University Press; Cambridge; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Private medical and PHI

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is hiring an Assessment Administrator in Cambridge. The role supports internal teams and external suppliers across end-to-end test content production and results determination, ensuring quality and compliance with policy.

The position is hybrid (40-60% on-site) and requires proficiency with Microsoft Office and Adobe Pro, plus familiarity with IELTS ecosystem. A focus on confidentiality and accuracy will be essential, with strong coordination and

Qualifications

• Experience providing high-quality administrative services using Microsoft Office and Adobe Pro.
• Some knowledge of the IELTS ecosystem.
• Confidentiality and attention to detail under pressure, meeting tight deadlines.
• Ability to plan, coordinate, prioritise and make decisions within complex processes.

Responsibilities

• Support production of test content at item/task/test level by selecting tasks from Worklog and ensure quality standards.
• Provide QA support for marking and results determination processes.
• Ensure compliance with test security and policy; escalate risks and issues appropriately.

Skills

Microsoft Office

Adobe Pro

IELTS ecosystem

Attention to detail

Communication

Education

GCSE Maths and English

Tools

Content management systems

Job description

Job Title: Assessment Administrator

Salary: £24,900 - £28,650 per annum

Location: Cambridge -The Triangle Building, UK - Hybrid

Contract: Fixed Term Contract (ends May 2027)

Hours: Full time 35 hours per week

We are looking for an experienced Assessment Administrator to join our successful, high performing team which provides support to millions of IELTS customers around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As an Assessment Administrator, you will be supporting internal teams and external suppliers working on end-to-end test content production and results determination processes.

Additional responsibilities and accountabilities include:

• providing administrative support for the production of test content at item/task/test level by selecting and completing tasks from the Worklog and ensuring they meet required standards of quality and accuracy
• providing administrative support for quality assurance activity on marking and results determination processes
• adhering to Cambridge University Press & Assessment and IELTS policy and procedure in relation to test security
• escalating any identified risks and issues through the appropriate route

You will have the opportunity to gain experience in a high performing team delivering a world leading brand.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

As an Assessment Administrator, you will need to have experience providing high-quality administrative services using Microsoft Office products and Adobe Pro. You will have some knowledge of the IELTS ecosystem. Meticulous about confidentiality, you will have excellent accuracy and attention to detail, with the ability to work under pressure, prioritising your workload to tight deadlines. Your expertise extends to planning, co-ordination, prioritisation and decision-making skills. You are confident in working with complex processes and systems and follow standard procedures to ensure compliance with business, financial and legal considerations.

As an excellent communicator, you will bring strong interpersonal skills. Your collaborative approach helps you engage effectively with stakeholders. You are flexible, especially around change. You role model the values of empowerment, collaboration, responsibility and innovation and are responsive to EDIB. You will have GCSE Maths and English (or equivalents).

• Experience working with digital content management systems
• Involvement in process improvements

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Reward & Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 20 September We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place week commencing 28 September.

If you are shortlisted and progressed through the stages, you can expect:

• In-person in Cambridge. You will be provided with a pre-interview task before the interview.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.