Assessment Administrator

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Private medical insurance

Group personal pension scheme

Job summary

Cambridge University Press & Assessment is seeking an Assessment Administrator to support internal teams and external suppliers across end-to-end test content production and results determination. The role requires meticulous administrative work with MS Office and Adobe Pro, and a good grasp of IELTS processes.

It's a hybrid role with 40–60% face-to-face in Cambridge. You will handle quality assurance for marking and results, ensure compliance with policies, protect confidentiality, and

Qualifications

• Experience providing high-quality administrative services using Microsoft Office products and Adobe Pro.
• Knowledge of the IELTS ecosystem is advantageous.
• GCSE Maths and English (or equivalents) required.
• Meticulous about confidentiality, with excellent accuracy and ability to work under pressure.
• Strong planning, coordination, prioritisation and decision-making skills.
• Collaborative, with good interpersonal skills and ability to engage stakeholders.

Responsibilities

• Provide administrative support for production of test content at item/task/test level by selecting and completing tasks from the Worklog and ensuring quality standards.
• Provide administrative support for quality assurance activity on marking and results determination processes.
• Adhere to Cambridge University Press & Assessment and IELTS policy and procedure in relation to test security.
• Escalate any identified risks and issues through the appropriate route.

Skills

Microsoft Office

Adobe Pro

IELTS ecosystem

Attention to detail

Communication

Stakeholder engagement

Education

GCSE Maths and English (or equivalents)

Tools

Content management systems

Job description

As an Assessment Administrator, you will be supporting internal teams and external suppliers working on end-to-end test content production and results determination processes. Additional responsibilities and accountabilities include:

• providing administrative support for the production of test content at item/task/test level by selecting and completing tasks from the Worklog and ensuring they meet required standards of quality and accuracy
• providing administrative support for quality assurance activity on marking and results determination processes
• adhering to Cambridge University Press & Assessment and IELTS policy and procedure in relation to test security
• escalating any identified risks and issues through the appropriate route

You will have the opportunity to gain experience in a high performing team delivering a world leading brand. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

As an Assessment Administrator, you will need to have experience providing high-quality administrative services using Microsoft Office products and Adobe Pro. You will have some knowledge of the IELTS ecosystem. Meticulous about confidentiality, you will have excellent accuracy and attention to detail, with the ability to work under pressure, prioritising your workload to tight deadlines. Your expertise extends to planning, co-ordination, prioritisation and decision-making skills. You are confident in working with complex processes and systems and follow standard procedures to ensure compliance with business, financial and legal considerations. As an excellent communicator, you will bring strong interpersonal skills. Your collaborative approach helps you engage effectively with stakeholders. You are flexible, especially around change. You role model the values of empowerment, collaboration, responsibility and innovation and are responsive to EDIB. You will have GCSE Maths and English (or equivalents).

Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Experience working with digital content management systems
• Involvement in process improvements

We are looking for an experienced Assessment Administrator to join our successful, high performing team which provides support to millions of IELTS customers around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

If you are shortlisted and progressed through the stages, you can expect:

• In-person in Cambridge. You will be provided with a pre-interview task before the interview.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Reward & Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes