Assessment Manager

The University of Law; Exeter; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

30 days leave

Private medical

Life assurance

Pension scheme

Course sponsorship

Season ticket loan

Student discounts

Job summary

The University of Law is seeking an experienced Assessment Manager – Results, Progression & Awards to join our Assessments team. You will lead operations across our UK and overseas campuses and online provision, focusing on results, progression, awards and graduation.

The role requires strong leadership, data accuracy, and the ability to work with partners and examiners to ensure high standards. It is a hybrid role with two days on campus and remote work.

Qualifications

• Experience in assessment, student records or course administration.
• Experience in education, knowledge of assessments or student records is preferred.
• Experience leading a team and managing staff.

Responsibilities

• Lead a small team of professionals and manage workload and performance.
• Oversee results publication, progression and awards across the university and partners.
• Supervise Exam and Award Boards, results calculations, transcripts and graduation eligibility.
• Collaborate with programmes, partners and external examiners to ensure marking standards.
• Develop relationships with partners, monitor service levels and drive improvements.
• Provide expert guidance on complex assessment cases, regulations and policies.
• Support integrity of assessments and awards, including misconduct processes.
• Act as a technical expert and superuser for assessment systems (Banner) and design improvements.

Skills

Assessment management

Team leadership

Data analysis

Stakeholder communication

Microsoft Word & Excel

Tools

Banner

Job description

The University of Law is looking for an experienced and highly organised Assessment Manager – Results, Progression & Awards to join our Assessments team.

This is an exciting opportunity for an experienced assessment, student records or education professional to take a lead role in ensuring our students receive an exceptional assessment experience, from the management of results through to progression, awards and graduation.

As Assessment Manager, you will provide operational leadership across our UK and overseas campuses and online provision, primarily focusing on our collaborative partner London College of Contemporary Arts (LCCA). You will play a key role in safeguarding the accuracy, integrity and compliance of assessment outcomes and University awards, while driving continuous improvement across our assessment processes including designing and defining of new process.

This is a full-time permanent position and the role adopts a hybrid approach spending time working remotely and 2 days a week at one of our UK ULaw Campuses.

As Our Assessment Manager, you Will

• Lead and develop a small team of Business Professional colleagues, managing workload, performance and development while creating a positive, supportive and high-performing team culture.
• Lead the results publication, progression and awards processes across the University and partnership.
• Oversee Exam and Award Boards, results calculations, transcripts, certificates and graduation eligibility.
• Work closely with programme teams, collaborative partners and external examiners to ensure marking standards and assessment outcomes are appropriately managed.
• Develop strong operational relationships with collaborative partners, acting as a key point of contact and escalation.
• Monitor partner performance against agreed service levels and identifying opportunities for improvement.
• Provide expert advice on complex and non-standard assessment cases, regulations and policies.
• Support the integrity of assessments and awards, including academic misconduct processes.
• Acting as a technical expert and superuser for assessment systems, including Banner, identifying system improvements and developing effective solutions where automated processes are not available.

Is this you?

• Experience of successfully managing responsibilities within an assessment, student records, course administration or similar environment.
• Experience of working in an educational environment, ideally with knowledge of assessments or student records.
• Experience of team leadership and staff management.
• The ability to manage multiple deadlines and remain calm and effective under pressure. Strong problem-solving skills and the ability to deal confidently with complex issues.
• Excellent written and verbal communication skills.
• Strong numerical and analytical skills, with confidence working with data and complex information.
• Advanced knowledge of Microsoft Word, Excel and large/complex databases.

For further information please contact Adam Zebedee by emailing [e-mail].

Closing date for application is 27th September 2026.

Why join us?

Along with a starting salary of £46,800,you’ll enjoy:

• We provide a generousannual leave entitlement of 30 days
• Private Medical Scheme and Life Assurance
• Contributory Pension Scheme
• Opportunity for professional development, including course sponsorship and fee discounts
• Season Ticket Loans and Student Discounts

We’re flexible too. This role can be adapted for part-time, job-sharing and other flexible work arrangements, including a mix of on-site and remote work.

Benefits & Wellbeing information

Our Approach

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team [e-mail].

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.