Assessment & Engagement Practitioner

Wdp; Chester, Ellesmere Port; On-site; GBP 28,000 - 32,000; Full time

Job summary

Via is recruiting one full-time Assessment & Engagement Worker to join our Ellesmere Port team. The role focuses on strengths-based assessments, harm reduction, engagement processes and delivery of drug and alcohol services to service users and families.

We welcome applicants new to the sector who have an excellent track record in health and social care. You will work with multidisciplinary colleagues, adhering to Via policies and safeguarding principles while supporting positive outcomes.

Qualifications

• Experience in health and social care preferred.
• Strong communication and diary management skills.
• Compassionate approach with service users and families.

Responsibilities

• Conduct strengths-based assessments and initial risk and recovery planning.
• Deliver harm reduction advice and needle/syringe exchanges.
• Support engagement processes and manage contact schedules for safety and outcomes.
• Deliver excellent drug and alcohol services to service users and their significant others.
• Work with multi-disciplinary teams ensuring safeguarding and Via policies.

Skills

Assessment

Harm reduction

Engagement

Team collaboration

Job description

Job Reference JOB0471 Location Chester & Ellesmere Port Salary £27,748 - £31,685 per annum, depending on experience and qualifications Vacancy Type Permanent/Full Time Working Hours 37.5 hours per week Application Deadline Sunday, November 29, 2026 Job Summary

Who we are

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We're open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we're looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

We're looking for 1 Full-Time Assessment & Engagement Worker to join our Ellesmere port Team.

The role may suit someone who is new to the sector, though an excellent track record in a health and social care sector is essential.

You will:

• Conduct strengths-based assessments, evidence-based interventions (brief and structured) and initial risk and recovery planning,
• Deliver harm reduction advice, guidance and education including, needle & syringe exchanges, brief and extended recovery interventions, blood borne virus interventions and overdose prevention advice,
• Support with engagement processes, such as managing contact schedules, to ensure safety and maximise outcomes,
• Support the day-to-day delivery of excellent drug and alcohol services to service users and their significant others, including family members friends and carers
• You will also deliver harm reduction advice, needle & syringe exchanges, Blood borne virus testing, drug testing and overdose prevention advice.
• Deliver excellent drug and alcohol services to people who use our service and their significant others, including family members friends and carers, to facilitate positive outcomes.
• Work collaboratively with colleagues and key stakeholder across multi-disciplinary teams, ensuring adherence with all Via policies and Safeguarding principles.

This is not just a job – you'll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We're looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you're someone who is a good listener, stays curious, and wants to make a difference, we'd love to hear from you.

Deadline:29th November 2026 at midnight

Salary: £27,748 -£31,685 Depending on experience and qualifications

Vacancy type: Full time, permanent

Working hours: 37.5

Our Team Manager & Senior Practitioner are happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network. you can reach Amanda Casey Team Manager - [e-mail] or Alice Wainwright - Senior Practitioner - [e-mail]

Job Profile Job Profile document