Assertive Outreach Worker

Julian House; Basingstoke; On-site; GBP 25,000 - 30,000; Full time

Job summary

Julian House is hiring an Assertive Outreach Worker to deliver a high-quality outreach service in Basingstoke. This full-time role involves engaging with vulnerable individuals and offering essential support to help them secure stable living conditions. Join a charity dedicated to making a meaningful difference in people's lives, with a competitive benefits package and opportunities for career development.

Benefits

27 days annual leave

Sliding salary scale with increases for first 3 years

Employee Assistance Programme with counseling

30% discount at charity shops

Generous pension scheme

Qualifications

• Experience working with people with complex needs.
• Ability to engage with difficult clients.

Responsibilities

• Conduct assertive outreach and hot spot visits.
• Perform needs assessments for rough sleepers.
• Collaborate with local authorities and partner agencies.

Skills

Empathy

Flexibility

Communication

Education

Valid UK driving license

Job description

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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Assertive Outreach Worker

Salary: £25,235

Hours: Full-time 37.5 hours per week

Contract type: Permanent

Location: Basingstoke

Additional Information

• Participation in an out-of-hours on-call Rota
• Openness to working outside regular hours, including some evenings and weekends, to best support those in need.
• Your standard working hours will be 37.5 hours per week, typically scheduled from Monday to Friday. However, there may be occasions when up to 2 hours will need to be worked on a Saturday, as required.
  
  

The Role

We're excited to offer the opportunity to be part of a dynamic team delivering a high-quality, person-centred outreach service in Basingstoke and Deane. In this vital role, you’ll be on the front line—building meaningful connections with new, repeat, and entrenched rough sleepers, as well as those who are vulnerably housed. Your work will be all about making a genuine impact, offering support, and helping people take steps toward a more secure and stable future.

Responsibilities Include

• To undertake assertive outreach and hot spot visits across the locality area including during unsocial hours, maintaining a regular street presence. This will include weekends.
• Carry out needs assessments with identified rough sleepers to secure access to services which are suitable for their immediate needs, and make appropriate referrals in partnership with them to establish a sustainable life away from the streets as quickly as possible
• To work in close partnership with the local authority, police, accommodation providers and wider partner agencies to maximize positive outcomes for service users
• Assertive outreach will involve working early, late and day shifts, including weekends
• To respond quickly to referrals of rough sleeping, via street link, self-referrals, members of public and partner agency information
  
  

Qualifications / Requirements

• A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
• Work flexibly towards creative solutions in a person-centered way with individuals who may have co-occuring conditions and complex needs
• Working with people with complex needs who may be difficult to engage
• Empathy for the client group and commitment to achieving sustainable solutions
  
  

For More Information, Please See The Job Description Attached.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  
  

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Assertive Outreach Worker role, please get in touch with the team on [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Non-profit Organizations

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