ASLAN Shelter Relief Coordinator 2026/27

Christian Jobs Ltd; Camden Town; On-site; GBP 23,000 - 25,000; Part time

Benefits offered by this job

Holiday pay

Charity environment

Job summary

All Souls Serve the City (ASSTC) seeks a Shelter Relief Coordinator for the ASLAN Faith and Volunteer Network Night Shelter. You will coordinate shelter operations, supervise volunteers, and ensure a safe, respectful environment for guests and staff across Westminster, Camden and other sites.

The role requires experience with homelessness, safeguarding, and strong interpersonal skills. A Christ-centered approach and ability to work unsupervised are essential for this position.

Qualifications

• Experience working with people who are homeless or vulnerable adults.
• Proven interpersonal skills to motivate and support others.
• Experience in safeguarding and handling sensitive information.
• Strong written and oral communication and computer literacy.
• Ability to take initiative and work unsupervised.
• Commitment to Christian faith and integrity in service.
• Resilience and calm when under pressure.
• Flexible team player and commitment to self-care.

Responsibilities

• Assist Shelter manager to organise and coordinate operational delivery of the FVN shelter.
• Be present at venues for daily shifts with the shelter manager and relief coordinators.
• Ensure smooth running of the shelter and resolve issues calmly.
• Manage each shift's volunteers ensuring safety of guests and volunteers.
• Induct new volunteers and guests into the shelter setting.
• Collaborate with referring agencies and shelter teams to meet guest needs.
• Collect data and manage safeguarding concerns.
• Work with venue volunteer coordinators and build respectful relationships with guests.

Skills

Homeless services

Interpersonal skills

Safeguarding

Administrative skills

Team player

Christ-centered

Education

University graduate or equivalent

Job description

• Job Title:Shelter Relief Coordinator (ASLAN)
• Wage:£17.01 per hour (plus 12.07 holiday pay)
• Location:All Souls Clubhouse, 141 Cleveland Street, London, W1T 6QG, and other faith-based Communal Setting locations in Westminster and Camden
• Hours:Guaranteed minimum 7 hours per week (Requires regular early morning and evening shifts (likely to be 7.15-9.15am and 6.15pm to 9.45pm), including at weekends and over the Christmas and Easter periods.)
• Dates:TBC (subject to dates being confirmed by Westminster Council)
• Visa sponsorship:Not available
• DBS Check:Enhanced

All Souls Serve the City

All Souls Serve the City (ASSTC) is a Westminster-based charity that seeks to serve those in our area who are isolated, overlooked, and exploited, bringing the message and ministry of Jesus. The charity was formed to consolidate a number of ministries that developed from within the All Souls Clubhouse and All Souls Church, a diverse, mutli-generational, vibrant congregation in central London with a heart to reach the city and the nations for Jesus.

ASSTC works across four ministry areas: those affected by homelessness (ASLAN), children at the All Souls Church of England school (Children and Families), senior members of our community (Senior Care), and those in the sex industry -including those who may have been trafficked (Tamar).

ASLAN

Our aim in ASLAN, theAllSoulsLocalActionNetwork, is to engage with people affected by homelessness by offering them individualised care, support and befriending.

ASLAN Faith and Volunteer Network (FVN) Night Shelter

ASLAN Faith and Volunteer Network (FVN) Night Shelter 26/27 is an innovative project for individuals rough sleeping in Westminster, offering communal setting emergency accommodation. The shelter will run for a minimum of 6 months, from the beginning of October to the end of March, with a possible extension to the end of June. Various churches contribute in different ways. Each venue will offer individualised companionship and support whilst the guests (re)engage with St Mungos and Westminster Council, pursue Council-directed solutions for the short term, and explore long term housing solutions.

Guests will initially be assessed by St Mungos as low risk (without mental health or addiction issues), but may be "high need" and will then be referred to the Communal Setting. For example, they may have a complex immigration status, be waiting for the outcome of an asylum appeal or they may have been offered government support elsewhere in the UK or at another time, but failed to engage with it due to language, cultural or community barriers.

The Shelter Manager will lead and oversee all aspects of the project. The role will be supported by 4Relief Coordinatorsin order to cover all morning and night shifts, seven days/ week for the duration of the Shelter run. The Shelter manager will be employed by All Souls Serve the City, the coordinating venue.

Key Role Responsibilities:

• Assist the Shelter manager to organise and coordinate the operational delivery of the FVN shelter.
• Be present and visible at all venues for daily shifts with the shelter manager and other Relief Coordinator(s).
• Ensure the shelter is run effectively at all times and that any issues or problems are dealt with effectively and calmly in a peaceful and conflict-free environment.
• Manage each shift's team of volunteers, ensuring safety of guests and volunteers at all times.
• Induct new volunteers and guests into the shelter setting.
• Work with referring agencies, shelter teams and guests to ensure that the shelter meets the needs of its guests and treats guests and volunteers fairly and consistently.
• Collect relevant data and manage safeguarding concerns.
• Work collaboratively and cooperatively with venue volunteer coordinators.
• Relate to shelter guests with the utmost respect and tolerance, seeking to build their self-confidence and self-worth and improve their quality of life.

Person Specification:

Essential

• Experience and understanding of working with those who are homeless and other vulnerable adults
• Proven interpersonal skills, including an ability to motivate and encourage people
• Experience of safeguarding, understanding of data protection and ability to handle sensitive personal information
• Proven administrative skills, including good written and oral communication, and good computer literacy
• Ability to take initiative and work unsupervised
• Whole life disciple wanting to know Christ more and grow in grace, obedience and Christ-likeness themselves
• Having a servant heart and seeking to live a life of Christian integrity
• Resilient, with an ability to handle pressured situations with calm, tact and wisdom
• Committed to self care and pursuing a healthy work-life rhythm
• A flexible team player

Desirable

• Christian ministry leadership experience
• University graduate or equivalent
• Experience of working with professional organisations in the field of homelessness
• Lived experience of homelessness
• Lives within London (in one of its 32 local authorities or in the City of London)