Asbestos and CCTV Drainage Administrator

Smith's (gloucester) Limited; Stroud; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Life Assurance Scheme

Free on-site Parking

Corporate gym membership discount

Annual Salary Review

Employee discount (50% on Skip Hire)

Progression opportunities

24 hour unlimited access to mental health support

Job summary

Smith's (gloucester) Limited is seeking an experienced Administrator to join their Asbestos and CCTV Drainage department in Stroud, UK. The role involves booking orders, liaising with clients and internal teams, and managing compliance documentation. You will be the central point of contact ensuring high standards of customer care.

Offering a dynamic work environment and progression opportunities, the company values family principles in their operations.

Qualifications

• Experience in a similar administrative role.
• Proactive approach to tasks and customer interactions.
• Attention to detail and compliance with regulations.

Responsibilities

• Act as a central point of contact for client enquiries.
• Schedule and coordinate site visits and inspections.
• Process job orders accurately on internal systems.
• Manage compliance documentation for asbestos and drainage inspections.
• Support the preparation of quotations and job packs.

Job description

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

We are looking for an experienced and proactive Administrator to support our Asbestos and CCTV Drainage department. This is a fast-paced, varied role where you’ll play a key part in booking orders and liaising with customers, coordinating surveys, managing documentation, and ensuring our customers experience runs smoothly from start to finish.

As a central point of contact for both clients and internal teams, you’ll help deliver a seamless service while maintaining high standards of accuracy, compliance, and customer care.

Location: Eastington GL10 3AQ

Hours: Monday-Friday 8am-16.30pm.

Responsibilities for the job role:

• Act as a central point of contact for client enquiries relating to asbestos surveys and CCTV drainage inspections

• Schedule and coordinate site visits, surveys, and inspections with surveyors and clients

• Process job orders, ensuring all relevant information is accurately recorded on internal systems

• Liaise with surveyors, engineers, and department heads to ensure timely service delivery

• Manage and maintain compliance documentation, including asbestos reports and drainage inspection records

• Upload, track, and distribute survey reports to clients in a timely manner

• Support the preparation of quotations, job packs, and operational paperwork

• Carry out data entry on internal systems

• Handle invoice queries and assist with billing processes where required

• Maintain accurate and up-to-date records in line with company and regulatory requirements

What can we offer you?

• Life Assurance Scheme

• Free on-site Parking

• Corporate gym membership discount

• Annual Salary Review

• Employee discount (50% on Skip Hire, other discounts on group services)

• Progression opportunities

• 24 hour unlimited access to mental health support